Retail Account Executive 1

Charter is looking for a Retail Account Executive 1 for our San Antonio, TX market to represent the Charter brand with our Retail Partners. Our Retail Partners are big box retailers such as Best Buy and Wal-Mart.

Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Essential Job Functions:

• Sell all product lines including, Digital Phone, Digital Cable, High-Speed Online Service and Intelligent Home Security Service, as well as other new and innovative products as they are launched.
• Develop and build relationship with retail partners such as Best Buy/Wal-Mart. Act as the point of contact for Charter to enhance and strengthen the partner relationship.
• Review goals and sales performance with our retail partners’ store management to gain their support.
• Conduct table events, in-store product demonstrations, maintain our designated kiosk/sales area, display all point of purchase materials and re-order equipment inventory and supplies.
• Develop creative and innovative ways to drive customers to your table events to discuss Charter products and services.
• Ability to assimilate provided sales metrics and form strategies to improve poor performance areas.
• Attend meetings and conduct trainings for sales associates on all of Charter products and services and current retail marketing offers.
• Enter sales orders, schedule install appointments and process equipment transactions for self-installations utilizing the Charter billing system.
• Provide exceptional customer service relevant to Charter inquiries.
• Respond to service billing or sales related issues efficiently and effectively.
• Responsible for the completion and follow-up of customer accounts through interaction with other departments.
• Other duties may be assigned.

Job Requirements:

• Must have 2 plus years of strong sales experience with a proven track record.
• Sales presentation skill, problem solving capabilities, organized and demonstrated initiative.
• Strong written, verbal and interpersonal communication skills.
• Ability to work independently.
• Comfort utilizing word and excel.
• Travel frequently between stores within the assigned territory.
• Must have a current driver’s license with a good driving record.
• Have flexibility to work retail hours and adjust schedule as needed based on partners’ needs and to maximize sales opportunities.
• Must have reliable transportation to travel to partner locations.
• High school diploma or general education diploma (GED).