Director of Associate Resources Workforce Management - Full-time / Part-time

Aaron's has a long legacy as an industry leader with continued growth. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Are you interested in Transformation? Are you ready to make a tremendous impact for the Organization? As the Director of AR Workforce Management and Analytics, you will be responsible for leading the AR Workforce and Analytics team. This Leader will partner with Store Operations and other corporate functions (Technology, Finance, etc.) to develop a strategic roadmap and execute initiatives to optimize labor with the goal of improving the customer experience, employee experience and store performance. This person will also be responsible for People Analytics that identifies operational business insights and strengthens enterprise-wide decision-making and AR's role as a Strategic Business Partner.

Come see why the difference is personal at Aaron's, connect with us today!

Responsibilities:

Workforce Management

· Lead the development of the strategic vision for enterprise-wide Labor Management, including new Labor Model, Labor Budgets, Dynamic Scheduling, and End User Adoption.

· Partner with Operations leaders to establish and commit to key labor optimization KPIs and accountability measures to drive adoption across the enterprise.

· Create a technical roadmap for the Workforce Management (WFM) Platform to support all operating divisions and in collaboration with Technology partners.

· Lead the execution of WFM projects to deliver new capabilities and own the change management and adoption by the users.

· Direct Operations to opportunities to create “a disciplined Labor Management culture” with simple and effective tools and developing more efficient standard operating procedures.

· Support Operations Management with labor planning and forecasting processes

· Develop training in partnership with Operations to maximize system efficiencies and optimization

· Develop a highly engaged team who are accountable for results and achieving department and company goals.

· Develop and maintain industry relationships for benchmarking and best practices for continuous innovation and improvement

AR Analytics

· Develop analysis utilizing workforce trends and data that influence business leaders on critical business decisions

· Create Workforce and People Analytics to increase organizational effectiveness and performance

· Create simple, effective People Metrics Scorecards to drive partnership and accountability

· Create powerful AR reporting and analytics to support all enterprise decision making

· Support Enterprise and AR Leadership with delivering timely, accurate, and insightful People reports

· Educate and coach AR Business Partners on the use of data in decision making and problem analysis

· Serve as the Custodian of Employee Records and partner with Records Retention, Legal and Information Assurance to maintain compliance.

· Serve as the AR Business Owner of the HR data owning data management for Employee Lifecycle Data (i.e. data input and audit processes; data integrity)

· Deliver monthly, quarterly, and annual AR reporting for Aaron's Executive Leadership, Divisional Vice Presidents, and other stakeholders.

Position Requirements:

• 8 or more years of HR leadership or relevant experience showing progression to increasingly larger scale, more complex responsibilities
• Proven leadership skills to build the culture and affect organizational change through strategy, initiatives, and solutions
• Proven partnership and collaboration with Executive Leadership and cross functional Leadership (Operations, Technology, Finance, etc.)
• Strong knowledge of Workforce Management strategy, initiatives, solutions and tools
• Proven experience in people management
• Proven experience in strategic planning and managing a P&L.
• Proven experience in end to end enterprise project management and rollout.
• Strongly prefer 4 years' experience in consulting, innovation, or strategy development
• Strongly prefer retail experience
• Partnership with and travel to Divisional Vice Presidents required

At Aaron's, you will have access to a comprehensive benefits package that includes:

Paid time off including vacation days, sick days and holidays

Ongoing training and development

Medical, dental & vision insurance

401(k) plan

Life insurance

Disability benefits

Employee Purchase Discounts

A drug screen and criminal background investigation are required before beginning employment at Aaron's. A job performance reference check is also required.

Aaron's is an Equal Opportunity Employer.