Global Account Coordinator (bilingual a plus) - Full-time / Part-time

DO YOU EXCEL AT CUSTOMER SERVICE AND ACCOUNT MANAGEMENT?

DO YOU WANT TO WORK FOR A STELLAR TEAM?

If you enjoy interacting with clients from all over the world and servicing their needs, you should join us as our next GLOBAL ACCOUNT COORDINATOR!

In this fast paced role, you are the day-to-day liaison for our international clients needing corporate apartments, managing all the facets of service required to accomplish this means.

At Oakwood Worldwide, we know that satisfied associates make for satisfied clients and guests. Oakwood promotes from within!

Your Hours and Location: Monday - Friday, 8:30 am – 5:30 pm, at our office conveniently located just off the I-17 at the Dunlap exit near the Metro Center.

What's In It for You?

Global Account Coordinators enjoy a busy, multifaceted day which involves building relationships with our international clients to promote future business and with our subprojects and suppliers to get best available rates and terms. You will have access to ongoing training programs and be a part of a team dedicated to creating the happiest guests in an empowering environment.

Enjoy great amenities like our ping pong table, relaxation room, cable TV & Blu Ray etc. We have a casual dress environment and a great company culture!

Oakwood also has recognition and awards plus competitive compensation and benefits:

Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Life Insurance for Family Members / Multifaceted Learning Opportunities / Educational Reimbursement / Paid Vacation & Sick Leave / Child Care Reimbursement / Direct Deposit Payroll and much more!

What Your Day Is Like

• Respond to a large volume of client housing needs, research and book account reservations
• Evaluate internal and external clients' international housing needs and counsel our clients on local temporary living customs, globally
• Fully support the internal sales team by creating proposals, research properties, pricing and lease terms
• Lead management (create leads from incoming calls, follow-up on pending leads, check status of all sent leads, use strategic closing techniques in order to convert the lead into a booking, book future needs into priority bookings)
• Act as liaison for service issues, working with internal and external customers to resolve issues quickly, efficiently and to guest satisfaction
• Attend client meetings, industry-specific events (i.e., trade shows) and national Oakwood events requiring local or national travel

Best candidates Will Have

• 5+ years of customer service experience
• Inside sales experience
• Bilingual in Spanish, Portuguese or French a plus
• Experience with Canadian market a big plus
• International and temporary housing industry experience a plus
• Cultural sensitivity

Oakwood is the premiere global provider of Corporate Housing Solutions

Headquartered in Los Angeles, California, Oakwood Worldwide is the world's largest provider of high quality furnished and unfurnished accommodations. We provide the advantages of far-reaching resources, unparalleled expertise, and the industry's most personalized customer service through a tightly integrated staff of more than 3,000 highly trained professional. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers.

If you want to work in a fun, pro-employee, professional environment, join our industry leading team today!