The job below is no longer available.

You might also like

in Hayward, CA

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Hayward, CA
Hayward, California

About this job

Do you enjoy making sure your customers are satisfied? Do you like working in an office setting as well as going out on field assignments? Oakwood is hiring a Full Time Field Service Representative to ensure that all new units meet Oakwood's high level of quality standards and assist in providing our gold standard level of customer service for our guests!

Best Candidates Will Have:

  • 2+ years customer service experience and strong communication skills via phone and face to face

  • Ability to organize multiple projects and analyze problems and work with the team to execute solutions

  • Communicate effectively internally and externally between multiple offices

  • Ability to work well both independently as a team member

  • Prioritize competing deadlines

  • Valid Driver's License and clean driving record.

  • Ability to travel regularly, in a company vehicle, to properties throughout the Bay Area.

    Key Features of your Day:

  • Travel to and walk new furnished apartment units as assigned daily

  • Coordinate and be our onsite presence for cable installs and technical assistance

  • Field service provider to our guests as needs arise throughout the area

  • Maintain up to date lease files and assist where needed with lease renewals and extensions and audit leases for discrepancies

  • Schedule, lead, and be on–call for client property tours

  • Perform basic administrative duties

  • Work closely and coordinate with multiple departments to provide the best customer service to our guest

  • Display positive and energized personality and behaviors that demonstrate a can do attitude.

    What's In It for You?

    Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays and a 401(k) plan.

    About Oakwood:

    Headquartered in Los Angeles, California, Oakwood Worldwide is the world's largest provider of high-quality, furnished and unfurnished accommodations. For nearly half a century, Oakwood has expanded into a multi-faceted business catering to a diversified global market. Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success. At Oakwood, we recognize that our employees are vital in fulfilling our mission of delivering world-class service to our internal and external clients alike.