Senior Project Manager - Clinical Business Enablement

You're empowered to do your best by Leading Highly Complex Operational Projects throughout the organization! Are you a leader and subject matter expertise in business deployments, user migrations, project management, scope definition, risk identification, methodology and resource allocation or facilitation?
 
Lead strategic initiatives crossing business teams and operating groups as a Deployment Lead to coordinate and support users, customers, members that need to be moved to the strategic clinical suite of tools. Deployment lead determine the operational readiness time frames, coordinate operational staffing needs, create migration schedules, strategies for quality assurance measures and lead others in the organization through a thoughtful and meaningful adoption of the strategic clinical platform. Developing business plans, business deployment strategies, post go-live audit strategies and status updates for assessment by Regional / Senior Leadership is required. Manage deployment support team that will guide end user communities during transition to new platform.
 
You'll investigate non-standard business requests and problems, makes presentations to operational leadership, ensure project documentation is accurate and ensure user deployments are completed on time and within scope. Pertinent data and facts will be reviewed to identify and solve issues and mitigate risks, prioritize your work load and work on ad hoc projects as assigned.
 
Primary Responsibilities:


Create an effective go-live experience for the program team and migrating users, managing readiness activities, leading command center operations, and driving closure to go-live support execution

Engaging and working with program leads to understand deployment support needs and expectations

Defining and Implementing a deployment support model that meets program needs, including the coordination of resources, processes, tools, logistics & communications

Managing issue resolution with focus on driving issues to closure, identifying and leveraging key triage resources, escalating and collaborating with others teams as needed

Managing the project plan, ensuring to timelines are met, managing dependencies and producing status reports

Develops and implements contingency and recovery plans when deliverables are missed (e.g., identify critical path, document plan for getting back on plan schedule, communication plan, etc)

Owns complex problem resolution, critically analyzing options, preparing and delivering recommendations, and executing on decisions

Matures and improves processes, with focus on creating “off the shelf” documentation, while continuously improving the process

Maintains operational excellence, preserving the reputation of quality and execution while supporting emerging needs for program support and personal development

Prepares and delivers effective communication, both verbal and written, to various levels of leadership

Required Qualifications:


BA / BS degree

3+ years of project management experience; tracking and planning projects across a matrix team, working with large data sets and making data-driven analytical decisions

3+ years of business analysis experience analyzing and solving complex problems

2+ years of experience documenting and gaining stakeholder approval on scope definition, project charters and business requirements

Demonstrated ability to communicate ideas clearly and concisely to leadership

Intermediate level of proficiency with MS Word, Project, Excel, PowerPoint and SharePoint

Demonstrated ability to prioritize and balance multiple priorities and projects

Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Preferred Qualifications


Proficiency with MS Visio

PMP Certification

Six Sigma or Equivalent Certification

Clinical background

System development lifecycle experience

Experience with Project Management and project scope definition in a standard SDLC and Agile environments
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: tracking, planning, data, healthcare, PMP Certification, Six Sigma, Clinical, SDLC, project management, Minnetonka, MN, Minnesota, Telecommuter, Telecommute, work from home, remote