Human Resources Manager

 
 
Position:  HR Manager (Full-time)
Reports to:  President
 
Mission Statement: Enhancing the lives of aging adults and their families.
 
Hours: Monday-Friday 8am-4:30pm, 2439 Linden Lane, Silver Spring, MD 20910.  NO PHONE CALLS PLEASE.

 
 
Primary Responsibilities:
 

• Hire, train, and manage HR Specialist and HR Assistant.  Write annual reviews.
• Manage and mentor field personnel.
• Post and screen potential applicants for various office admin positions.
• Develop Recruitment and Retention Plan, with assistance from HR Specialist, and implement employee recruitment strategies.
• Develop and implement new or revised screening strategies and processes.
• Track and analyze recruitment and retention results.
• Respond to employment inquiries by phone, in person, and online.
• Assist with review and response to employment applications, when needed.
• Assist with scheduling interviews, when needed.
• Conduct interviews and pre-hire screening tests. 
• Assist with completing reference checks, when needed.
• Make hire/no hire decision on applicants; extend employment offers when appropriate.
• Resolve any pre-hire and new hire issues.
• Assist with New CG File Process and compile checklists, when needed.
• Assist with compiling checklists.
• Meet with new Admin hires to review initial paperwork; complete Admin checklists.
• Send out notices and monitor existing CG and Admin compliance; scan to V drive. 
• Provide list to Admin Assistant to run CG and Admin Motor Vehicle Reports.  Review reports to determine any concerns or issues, monthly.

 
Secondary Responsibilities:
 

• Attend team meeting, weekly.
• Handle Call Supervisor (back-up only) duties, once a week and one weekend per month.
• Conduct E-verify and MBON verification, pre-employment drug testing, and background checks of new CGs.
• Conduct random drug screening, quarterly.
• Review New CG File Process in ClearCare; review CG File Checklists.
• Communicate (weekly) to team regarding HR Department updates and share monthly scorecard.
• Attend periodic training and other company events.
• Assist with other duties and special projects, as assigned.     

 
Skills Required:
 

• Must possess strong interpersonal skills.
• Must have excellent oral, written, and computer skills.
• Must have at least two years of management experience.
• Must be adept at problem solving, including being able to identify issues and resolve problems in a timely manner.
• Must be able to prioritize and plan work activities efficiently.
• Must be organized, accurate, thorough, and able to monitor work for quality.
• Must be able to work independently.
• Must be dependable, able to follow instructions, respond to management direction, and improve performance through management feedback.

Each Home Instead franchise is independently owned and operated.