Carts Co-worker - Part-time

ABOUT THE JOB To secure a positive shopping experience for our Customers and provide an attractive day out for the whole family.

YOUR ASSIGNMENT Your main tasks will include:

• Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded
• Assist customers in loading merchandise into vehicles and in returning merchandise
• Retrieve carts from parking areas and ensure that the loading zone remains clear
• Maintain a balanced cart flow throughout the store/home delivery areas
• Disassemble AS IS merchandise when required
• Report inoperable equipment to managers
• Maintain outside area, ensuring it is fully stocked with twine, etc.
• Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
• Complete general routines and ensure housekeeping is of the highest standard.
• Adhere to inventory control procedures and security policies
• Demonstrate a good understanding of policies, routines and procedures within your area of responsibility.
• Communicate to managers any customer issues/concerns that cannot be resolved
• Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement.

YOUR PROFILE Your knowledge, skills and experience include:
Knowledge/Experience:
0-6 months of experience in the following knowledge areas:

• Good customer service, and verbal communication skills
• Experience in a customer service environment

Capabilities/Motivation:

• Knowledge and interest in Home Furnishings
• Effective verbal and written skills in the English language
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
• Ability to work independently and in groups
• Basic computer skills
• Prefer fast-paced, retail work environment Additional Information

Work Location: Fast-paced, deadline driven, high volume retail store
Physical/Mental Demands (Essential Functions): Having the ability to access and observe all areas of the store; to handle multiple and changing priorities/deadlines and moderate stress; to communicate with customers and co-workers and manage conflict; to lift and move 50 lbs (25 kg); to use the PC for extended periods during the shift; to wear PPE (personal protective equipment); and to use small power tools and related equipment.
Physical/Mental Demands (Non Essential Functions): Bending, stretching, reaching, climbing, lifting and wearing required IKEA uniform

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
These are all part time positions that will be scheduled to work 20-31 hours per week inclusive of nights and weekends.

IKEA provides a comprehensive benefits package to help you achieve your personal and wellness goals including:

• Health and Rx insurance – rated at Platinum and Gold (Medical and Rx is available for those co-workers who work 20+ hours per week)
• Dental insurance
• Vision – free for full time co-workers, slight cost share for part time co-workers
• Health and Dependent care FSA’s
• Company paid and Voluntary Life Insurance
• Tuition reimbursement
• 401(k) with Company Match
• Loyalty Bonus towards Retirement – TACK program
• EAP
• Short and Long term disability (Short and long term disability is available for co-workers who work 20+ hours per week)

Other great benefits include:

• Work/life balance
• Generous PTO and paid sick time
• Store discount
• Training and development
• Meal discount