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Hours Full-time, Part-time
Location Lafayette, LA
Lafayette, Louisiana

About this job

As a key member of the Gift/Floral department, the Gift/Floral Specialist is responsible for ordering, watering, rotation of product, merchandising, and full presentation of the gift/floral department. The Gift/Floral Specialist works in a fast paced, multitasked environment. Primary job duties include providing excellent customer service, keeping the department clean at all times, answering customer questions regarding services and products offered, and handling special order requests. The Gift/Floral Specialist is also responsible for ensuring that all floral and gift center items are ordered on a weekly basis. Core Accountabilities:  
  • Assembles baskets and flowers as needed; manually cutting stems; checking water levels flower buckets and creating and fulfilling customer orders. Answering customer questions as needed.
  • Demonstrate the ability to be organized, to work independently and with the team to provide the highest quality shopping experience, all while maintaining the overall appearance of the department and sales floor and follow approved procedures for ordering, rotating, watering, and merchandising.
  • Unloading and breaking down deliveries as needed; stocking the sales floor with products as needed; Maintaining proper product assortment, merchandising and product quality on the sales floor and following rotation standards when replenishing stock levels.
  • Follow and utilize the planograms, layouts, and schematics of the department as well as duties and assignments as directed by management.
  • Conducts weekly cycle counts, resets and department inventories to ensure departmental success.
  • Quality and safety duties include inspecting and storing products, following proper cleaning and sanitation procedures, and operating equipment in a safe and focused manner. Follow all company guidelines and procedures, to include but not limited to date and rotation of product, safety, sanitation and preparation. Prep area cleaning includes rinsing and sanitizing all equipment, buckets, tables, and counter space, and washing floors, cooler walls and shelves, display shelves, and storage racks. Adhere to all local, state, and federal health and civil code regulations.
  • Observe all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by Managing Partner/Store Manager. Must wear an apron and non-slip shoes.