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in Dorchester, MA

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Hours Full-time, Part-time
Location Dorchester, MA
Dorchester, Massachusetts

About this job

Responsibilities

This is a great job for someone who loves to energize people - not just your team, but your customers too! As a Retail Sales Manager, or what we like to call, Solutions Manager, you'll build and motivate a strong sales force to keep Verizon at the forefront of technology solutions. All while teaching them how to create loyal customers and fans.

  • Combine your people and operational skills to create great customer and employee experiences.
  • Be the go-to example of excellent customer service, professionalism and courtesy.
  • Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.
  • Drive your team’s performance, including meeting and exceeding sales goals.
  • Inspire your team with training and coaching.
  • Identify skills gaps, then create and implement development plans.
  • Run store operations - analyze staffing needs, report financial and sales data, manage cash and inventory levels, and meet compliance, sales and retention goals.


  • Qualifications

    Must have:

  • A two-year degree or equivalent experience.
  • Two years of relevant experience in a sales environment.
  • Flexible schedule availability to work nights and weekends.


  • Better yet, you’ll also have:

  • Demonstrated ability to drive positive results in a team environment.
  • Exceptional people skills for negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
  • Strong written and oral skills for groups and individuals.
  • Experience multi-tasking in a fast-paced workplace.

  • Not to boast, but a little bit about us.

    Verizon powers America's fastest and most reliable network. We're also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Whether you think in code, words, pictures or numbers, find your future at Verizon.



    Equal Employment Opportunity

    We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.