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Hours Full-time, Part-time
Location Austin, TX
Austin, Texas

About this job

Summary

Searching for a Chinese Customer Service Representative that is fluent in Taiwanese to provide service as part of the Chinese team within the Policy Owner Services Department, provide customer service to policy owners and associates across multiple lines of insurance (life, health, accident and annuity).

Essential Duties and Responsibilities:
Provides clerical assistance and communicates with customers by telephone, letter, fax and e-mail.
Processes various requests from policy owners, associates and other departments.
Researches and responds to customer questions and problems.
Processes policy options, policy changes, audits and reinstatement's.
Attempts to conserve business by providing an explanation of policy benefits, provisions and settlement options.
Prepares and organizes file documentation.
Prioritizes work and manages multiple tasks and assignments.
Performs other related duties as required and assigned.

**Position is an immediate need. Hiring ASAP

**Company located in North/ Central Austin

**Must be 100% fluent in Taiwanese to be considered for this position. Interview requires testing to prove communication.




About Aerotek:

Our people are everything. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With over 230 non-franchised offices, Aerotek serves 17,000 clients and 300,000 contract employees every year. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.