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in Minneapolis, MN

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Hours Full-time, Part-time
Location Brooklyn Park, MN
Minneapolis, Minnesota

About this job

JOIN US AS A FMOC Sr. SpecialistSimilar Industry Titles and Key Words: Alarm Technician, Maintenance Technician, Facility Technician As an FMOC Sr Specialist, you will provide technical phone, alarm and email support to Target Store team members, Facilities Management field team members and external vendors for a multitude of assets and services in and around our Target Facilities. Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As a FMOC Sr. Specialist, you'll take the lead: Computer UsageAs an FMOC Sr Specialist, you will be performing much of your daily tasks on a computer. You will need to understand various office software programs as well as being proficient on various job specific programs.Call or Contact CenterAs an FMOC Sr Specialist, you will be handling high volumes of contacts which include alarms, phone calls, emails and/or work orders for a wide variety of Target Assets. You will handle escalated situations that can be highly technical in nature. You are expected to meet or exceed designated productivity and quality goals while providing a Target brand experience on every communication.Facilities ManagementAs an FMOC Sr Specialist, you are responsible for helping maintain a wide variety of Target assets by helping to identify or validate issues, remotely troubleshoot as needed, determine appropriate actions to correct issues and support resolution.MINIMUM REQUIREMENTSEducation Expectations: High School diploma or equivalent Job Related Experience: A minimum of 1 year of experience Specific Experience: Excellent written and oral communication Intermediate computer skills Customer service focused Team player; models Target brand Demonstrated technical aptitude Ability to multitask Highly Detail-oriented Problem solving and decision making skills Able to work a flexible work schedule YesDESIRED REQUIREMENTSEducation Expectations: 4 year degree or equivalent Job Related Experience: A minimum of 2 years experience Specific Experience: Experience in Facilities management Able to work a flexible work schedule RequiredIf interested, please apply online at https://track.talentbrew.com?jobmediaid=158997&typeid=1