Community Scheduling Coord - Atria Shaker

Overview:
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world. To learn more about Atria, or to find an Atria community near you, please visit www.atriaseniorliving.com .

Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.

Responsibilities:
The Community Scheduling Coordinator is responsible for ensuring appropriate staffing for delivery of exceptional services and care to our residents.

• Serve as primary administrative support to create, coordinate and update on-going staffing schedule of Care, Life Guidance and Culinary departments, working closely with each respective Department Director.
• Oversee the scheduling system and procedures, ensuring the effectiveness of the process.
• Notify staff of schedule requirements and changes.
• Maintain staffing communication documentation and staff attendance.
• Keep Department Directors and Executive Director abreast of any scheduling concerns, such as overtime or patterns of excessive absences, call-offs, no-shows, refusal to work agreed upon schedule, tardiness, etc. Support the Executive Director in reducing/eliminating overtime
• Maintain records of staff availability, ensuring open shifts are filled by finding replacements for call-offs, holiday and Paid Time Off coverage, resignations and terminations.
• Ensure expected coverage is in place on a daily basis and promptly respond to scheduling issues and needed changes as related to unexpected call-offs.
• Maintain established on-call staffing needs.
• Participate in job fairs and screening candidates in order to ensure a quality-oriented, fully functioning workforce. Complete tasks including, but not limited to:
• Monitor the Applicant Tracking System (ATS) to ensure all applicants are processed timely.
• Phone screen all applicants and schedule interviews with the appropriate Department Director for those who seem to be a good fit.
• Move the candidate through the ATS process by changing statuses as appropriate.
• Ensure walk-in applicants are assessed and referred to apply through the ATS.
• Provide support to the Department Directors to ensure new hire orientation and a shadowing schedule is arranged for new hires.
• Provide support to the Department Directors to ensure on-going training requirements are met for all hourly staff.
• Maintain positive relationships with all staff.
• May perform other duties as needed and/or assigned.

Qualifications:

• Minimum one (1) year of experience in a business setting. A high school diploma is required with some college preferred.
• Able to work flexible work hours due to demands of position, including after hours and weekend on-call, as needed.
• Skilled at communicating and collaborating with a variety of teams and individuals and remaining calm in stressful situations.
• Strong ability to multi-task and prioritize. Strong organizational and interpersonal skills. High degree of accuracy and attention to detail.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.