Outlet Supervisor - Full-time

Hilton Houston North

FT. Shift varies and must be flexible. Must be able to speak, read, write and comprehend English. TABC and TIPS Certification Required. You are the right hand of the restaurant manager. Responsible for overseeing the service in the Food & Beverage Outlets. You will assist the F&B Managers with training, motivating and coaching the staff.  You have a watchful eye and an attentive nature that’s perpetually tuned in to server care and guest need. You generously share what you know and transfer issues into constructive opportunities.

As Restaurant Supervisor, you will

• Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety. Ensure overall restaurant cleanliness and set up. Help restaurant managers conduct menu classes and taste panels.
• Oversee servers and Dining Room Attendants to ensure optimal appearance and exceptional guest care, watchful of guests’ need for service.
• Help the manager establish and monitor sidework and maintain the bank.
• Ensure receipt and accurate flow of communications between shifts. Be aware of what happened in the prior shift and clearly convey happenings for the next. Keep a pulse on and manage staffing needs. Ensure the manager is informed of special events, house counts and noteworthy situations.

This position requires full mobility, continuous movement, lifting and carrying up to 30 pounds.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.