SR ANALYST CONSUMER INSIGHTS - Full-time / Part-time

POSITION PURPOSE
The Customer Insights team conducts customer-centric analytics in order to provide actionable insights to THD Senior Leadership to support strategic decisions within Marketing, Operations and Merchandising. The Customer Insights Senior Analyst will have responsibility for developing in-depth quantitative analyses with the aim of extracting insights related to customer shopping behaviors across all channels. The Senior Analyst will be expected to translate complex sets of customer data into meaningful insights and deliver business recommendations to key stakeholders.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
20% Develop / validate customer segmentations, compute customer value metrics and support ad-hoc requests for data extraction and analysis 
20% Conduct analyses to understand changes in customer shopping behavior surrounding key business events (e.g. promotions, weather, category resets, operational changes, etc.) 
20% Work across the organization and leverage cross functional teams to provide customer-focused analytical support using quantitative and qualitative measures 
20% Interpret statistical and analytical results and make suggestions for business improvements through clear and concise deliverables 
20% Analyze transactional data to identify purchase triggers and indicators in support of predictive / forward looking strategic company initiatives
NATURE AND SCOPE
Position reports to Sr Manager, Consumer Insights 
No direct reports
ENVIRONMENTAL JOB REQUIREMENTS
Environment: 
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel: 
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:

Preferred Qualifications:
- Experience working within a retail organization strongly preferred 
- Experience working on analysis within a management consulting or investment banking setting 
- Experience working within a corporate strategic planning group 
- Experience in the use of statistical programming software, especially SAS
Knowledge, Skills, Abilities and Competencies:- Proven ability to analyze, evaluate and interpret complex data using various quantitative analysis techniques 
- Strong ability to produce board-level presentations and succinctly summarize approach & results 
- Strong verbal and written communications skills at all levels; ability to communicate complex customer behavior information to both functional partners and Executive Leadership 
- Excellent skills at using both Microsoft Excel and PowerPoint