Lean / Kaizen Facilitator - Las Vegas, NV - Full-time / Part-time

At Southwest Medical Associates, we have committed to improving the quality of our patient experience through continuous incremental improvement using Lean methodology as developed by Taiichi Ohno and the Toyota Production System as opposed to Six Sigma.
 
The Lean Trainer – Kaizen Facilitator is a subject matter expert on Lean process improvement and works with operational leaders in the planning, designing, and accomplishing of improvement projects through Kaizen. The Lean Trainer – Kaizen Facilitator will lead lean training and facilitate groups during Kaizen improvement events to deliver the cultural change required for successful and sustained improvement efforts.  The Lean Trainer – Kaizen Facilitator is a change agent, self-starter and team player with substantial interpersonal skills.
 
Typically incumbents matched to this function are working towards or have achieved certification in Lean or have accredited Lean Training. We are looking for candidates with Lean expertise. This is not a Six Sigma position.
 
 
Primary Responsibilities:
 
TRAINING:

•Deliver training to large and small groups on Lean methodology, concepts and tools. Requires thorough knowledge of Lean process improvement. Must be able to explain the concepts in layman’s terms and provide real-world examples of the tools and concepts at work
•Ability to deliver presentations that have strong impact and engage the audience
•This role will be responsible in training and infusing the lean philosophy to all levels of the organization
•Keep presentations on track and participants focused and engaged
•Respond to participant questions and concerns with positive responses that support the culture of continuous improvement


FACILITATING

•Serve as a Lean Facilitator to support the cultural and change management strategies required for successful implementation and sustained operation of the Lean culture
•Work with Project Sponsors and Leads to determine the requirements and deliverables for each stage in the Lean project process including charters, target progress reports and follow up
•Help stakeholders translate complex data into easily-understood summaries and recommendations (e.g., visuals, charts, matrices, bullet points)•Guide stakeholders through Kaizen Improvement Events to keep the team on track and focused on improvement goals
•Translate Lean concepts into practical business language to ensure ongoing engagement and participation of stakeholders throughout the project
•Serve as a change agent within the organization to drive adoption of new/revised business processes
•Guides stakeholders to define / validate appropriate control and maintenance processes to ensure ongoing effectiveness of improved / created processes (e.g., sustainability). Ensure that all follow up actions are assigned and a plan is in place for accountability to follow through
•Educate, communicate, and serve as a champion for Lean, drive a culture of quality
•Coach / educate others on the appropriate use of Lean methodology and tools, and on their roles, responsibilities and expectations (e.g., process owners, project sponsors)
•Provide / utilize feedback on specific project outcomes to enhance the effectiveness of future projects
•Demonstrate an understanding of how specific parts of the value stream impact the performance of the larger process/system (e.g., end-to-end systems thinking)•Utilize data from quality audits to demonstrate the need for performance improvement to applicable business stakeholders (e.g., business leadership, Champion)•Provide coaching and mentoring to teams, process owners, sponsors, leaders, and individuals through the use of defined tools and techniques that will help realize gains associated with process improvement
•Lead change and challenge the status quo when needed, while working diplomatically to keep stakeholders engaged

Required Qualifications:

2+ years of experience leading or co-leading 2 or more LEAN events (week long or more - ex. Value Stream Mapping, RPIW, etc)

1+ years of experience creating and delivering training classes (with materials and activities) on Lean process improvement

Experience presenting in front of 10-40 people

Ability to keep presentations on track and bring attendees back to focus if distractions are present

Demonstrated experience with Lean process improvement tools and methods

Excellent leadership, communication and negotiation skills in order to influence results, gain support and tactfully manage complex relationships within and across the organization
 
Preferred Qualifications:

Bachelor's degree
Formal or informal Lean certification
Healthcare/health insurance experience
  
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
　
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
Job Keywords:Lean, Kaizen, training, trainer, facilitator, organized, Las Vegas, NV, Nevada