The job below is no longer available.

You might also like

in Lander, WY

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Lander, WY
Lander, Wyoming

About this job

Description:

Spanish Interpreter (Over-the-Phone)

 

Description

Job Title\: Spanish Interpreter

Location\: 150 Alto Mesa Dr., El Paso, Texas

Position\: This is a regular employee position

Schedules\: Varied schedules to include some weekends

  

Summary of Position

The telephone interpreter is responsible for handling calls on demand, rarely by appointment, and renders the meaning of conversations in the consecutive mode of interpretation between Spanish and English speakers. The interpreter processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The interpreter uses appropriate terminology and understands common industry procedures and practices. The calls may be technical or non-technical in the following fields\: finance, healthcare, insurance, 911 and government agencies.

 

Location\: This positions is to work from our El Paso center

 

Qualification:

Major Responsibilities

The interpreter must\:

  • Render correct concepts and meanings according to the conventions of established interpretation protocol
  • Provide clear and accurate renditions with no additions or omissions
  • Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression
  • Follow client’s instructions, manage the flow of the call and avoid taking over the call, as well as avoid interaction with the Limited English Speaker (LES) without client's permission
  • Understand protocol and terminologies
  • Maintain a professional demeanor throughout the call at all times
  • Answer the phone promptly and conduct calls in a friendly and professional manner
  • Provide clarification and cultural brokering using excellent judgment and skill, following company guidelines as provided in reference materials and training sessions
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment

OPEN UNTIL FILLED

 

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

 

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.