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in Norristown, PA

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Hours Full-time, Part-time
Location Norristown, PA
Norristown, Pennsylvania

About this job

Position Description:

Healthcare isn’t just changing.
It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable
Care adds new challenges and financial constraints. Where does it all lead?
Hospitals and Healthcare organizations continue to adapt, and we are vital part
of their evolution. And that’s what fueled these exciting new opportunities. 

 

Who are we? Optum360.
We’re a dynamic new partnership formed by Dignity Health and Optum to combine
our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our
resources and experience to bring financial clarity and a full suite of Revenue
Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your
passion, your ideas and your desire to drive change, this is the place to be.
It’s an opportunity to do your life’s best work.In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.



Primary Responsibilities:Able to perform all duties required of a Billing RepresentativeProvide training for new and/or existing team members on reports, SOPs and carrier information as required.Track and trend daily production and quality performance on new hires.Proactively identify QC issues for new hires. Develop and implement action plans for improvement in conjunction with the Team Leader.Interpret and communicate procedural and billing guidelines to the department.Maintain and update departmental business rules and SOPs.Compile and prepare specialized reports for distribution to management and reps.Coordinate with IT departments on billing departmental initiatives.May be a certified Medical Coder or involved with medical coding.Perform other duties and functions as assigned.

Requirements

Required Qualifications: High School Diploma or GED 1+ years of experience in Patient, Client or Third Party insurance billing, experience in multiple operational areas (or QA/QC preferred) Experience with Microsoft Excel with basic formatting and data entry skills Available to work overtime as needed based on the department needsSoft Skills: Ability to clearly convey procedural information, issues and requirements Proven ability to provide coaching and training in a collaborative manner Excellent communication skills, both verbal and written Demonstrated problem solving, organization and interpersonal skills Ability to work independently and as part of a teamPhysical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityCareers
with OptumInsight. Information and technology
have amazing power to transform the Healthcare industry and improve people's
lives. This is where it's happening. This is where you'll help solve the
problems that have never been solved. We're freeing information so it can be
used safely and securely wherever it's needed. We're creating the very best
ideas that can most easily be put into action to help our clients improve the
quality of care and lower costs for millions. This is where the best and the
brightest work together to make positive change a reality. This is the place to
do your life’s best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, UnitedHealthcare, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support