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in Provo, UT

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Hours Full-time, Part-time
Location Provo, UT
PROVO, Utah

About this job

Customer Service/Collections

Job Description

Collections Department in a call center for online lender-Outbound/Inbound calls.

Contact current customers that have a past due balance and make payment arrangements. Provide excellent professional customer service on inbound and outbound calls. M-F 7:00 AM - 4:00 PM. Starting pay $12.25 plus quarterly bonus.

Responsibilities

Make payment arrangements

Inbound/Outbound calling

Email correspondence

Qualifications

Familiar with FDCPA

Must have 18 months experience call center customer service

Experience in collections/past due accounts

Microsoft office products

Typing 30-35 WPM

Must pass a criminal background check

Call Gaye Lefebvre for more details.  801-374-9300 and mail your resume to