Installation and Maintenance Coordinator - Full-time / Part-time

Installation and Maintenance Coordinator

Our Client is looking for a Installation and Maintenance Coordinator to join our Fort Lauderdale Team.
This is a great opportunity to join one of the fastest growing lighting companies in the country.

They offers exciting benefits for its employees and in 2016 were listed as one of the 15 Best Places to Work in South Florida by the South Florida Business Journal.

The Installation and Maintenance Coordinator is the central point of contact for all Installation and Maintenance services to ensure all work completed in industry leading time frames and costs, and also in advance of customer’s expectations.

Duties include:

• Installation and Maintenance Operations:
  • Collect service requests, provide information via:
  • Phones
  • Emails
  • Electronic work order system
• Work order types:

• • Electrical
  • Lighting
  • Landscaping
  • Asphalt
  • Signs
  • Life-safety issues
  • Disasters
  • Several operational support issues, etc.
• Respond to installation and maintenance calls on a timely manner as defined by the SOP document.
• Dispatching third-party vendors and in-house Maintenance Technicians.
• Communications - Frequency based priority/situation, as defined in the SOP document with:
  • Clients
  • Vendors
  • In-house Installation, Maintenance, and Audit team members
  • Company Management
  • All other Company Departments
• Maintain and track warranty information.
• Training and recruiting new vendors.
• Training:
  • Train all users of the company systems and processes.
  • Identify opportunities for training to ensure our in-house Associates have an understanding of all health and safety policies and procedures.
• Safety:
  • Maintain a variety of safety programs to assure the highest possible degree of safety for Associates and guests at the company HQ.
  • Ensure work is performed in a safe and efficient manner by providing information, tools, and direction to Associates and third-party vendors to lead the organization to a zero incident culture.
• Administrative:
  • Reporting includes items that are:
  • Outstanding
  • In process
  • Past due
  • All other administrative needs, etc.
• Review current proposals to:
  • Approve/negotiate/reject.
  • Route as appropriate.
  • Obtain additional information for further review
• Database management:
  • All applicable office records
  • Warranties
  • Supporting documentation (construction plans, photographs, etc.).

Qualifications:

• • Bright, dynamic, engaged, successful personality
• • Previous history in a similar position
  • Administrative and/or Customer Service experience
  • Accounts Receivable and/or Accounts Payable experience
  • Knowledge of the Property Management or Construction industries is a plus
  • Personal skills:
    • Ability to manage a high volume.
    • Ability to truly multitask.
    • Analytical and independent judgment
    • High organization skills
    • Work independently
    • Strong interpersonal skills.
    • Ability to work successfully in a team environment.
  • Financial:
    • Be able to remain within set budgets.
    • Maximize savings through strategic bidding and negotiations.
    • Reviewing invoices as needed and coding accordingly
  • Computer skills:
    • Microsoft Office, esp. Excel - High intermediate level at minimum.
    • Work order management software experience.
  • Duties Include:
    • Weight Activity
      • 70% Operations
      • 30% Administrative