Key Holder - Hiring Event!

The Key Holder is responsible for maintaining the core competencies, guidelines, and policies set forth by the company when functioning as the Manager on Duty. The Jo-Ann Key Holder is responsible for:

• An exceptional in-store experience and excellent customer service through direct interaction and engagement with customers and team members.
• Providing excellent customer service through direct interaction with customers and team members.
• Driving sales through superior in-stocks, active selling, and superior customer service.

Qualifications:

• Be 18 years or older and have a High School Diploma or equivalent, College Degree preferred.
• Successfully pass a background check.
• Previous supervisory experience in a customer service environment preferred.
• Be proficient in the use of computers including basic knowledge of POS system and Windows-based computer applications.
• Be available to work a flexible work schedule including days, evenings, weekends, and holidays.
• Have a willingness to learn and develop fabric and craft product knowledge.

Our company is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Jo-Ann Stores, Inc. is an at-will employer, which means that your employment may be terminated by the Company or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and the Chief Executive Officer of the Company.