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in San Francisco, CA
Teller (Part time) Irving and 24th San Francisco, CA (Bilingual Mandarin and Cantonese Required)
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | San Francisco, CA San Francisco, California |
About this job
As a Teller you will spend each day giving every customer an exceptional experience, working with your branch team to ensure their financial transactions are completed accurately and efficiently. You will also play a key role helping customers understand the technology in the branch and proactively helping them access that technology via multiple self service channels.
Additionally, you'll have an opportunity to create a connection and develop rapport with customers to provide outstanding personalized service in order to understand their most important financial needs, and engage the appropriate team member with the expertise to meet their needs. Tellers who are successful in making referrals may be eligible for monthly incentives.
Desired Skills
Educate and engage clients on the various technological tools available to them to improve their banking experience.
Demonstrated ability in providing a great customer experience by engaging customers in conversation and educating customers on the various products and services available to them.
Ability to identify client needs and refer to appropriate branch team members.
Qualifications
Minimum 6 months of customer service experience
High school diploma or GED equivalent
Ability to work a flexible schedule; which may include evening and weekends
Ability to pay close attention to detail and time management
Proven track record of success working well in a team environment
Must be flexible on work location based on branch/market staffing needs
Schedule generally: Monday 12:30pm - 6pm; Wednesday 12:30 pm - 6pm; Thursday 12:30pm - 6pm; Friday 12;30pm - 6pm; Saturday 10:30am - 4:00pm; Sunday will work occasionally in lieu of a day during the week
Bilingual Mandarin and Cantonese Required
Additionally, you'll have an opportunity to create a connection and develop rapport with customers to provide outstanding personalized service in order to understand their most important financial needs, and engage the appropriate team member with the expertise to meet their needs. Tellers who are successful in making referrals may be eligible for monthly incentives.
Desired Skills
Educate and engage clients on the various technological tools available to them to improve their banking experience.
Demonstrated ability in providing a great customer experience by engaging customers in conversation and educating customers on the various products and services available to them.
Ability to identify client needs and refer to appropriate branch team members.
Qualifications
Minimum 6 months of customer service experience
High school diploma or GED equivalent
Ability to work a flexible schedule; which may include evening and weekends
Ability to pay close attention to detail and time management
Proven track record of success working well in a team environment
Must be flexible on work location based on branch/market staffing needs
Schedule generally: Monday 12:30pm - 6pm; Wednesday 12:30 pm - 6pm; Thursday 12:30pm - 6pm; Friday 12;30pm - 6pm; Saturday 10:30am - 4:00pm; Sunday will work occasionally in lieu of a day during the week
Bilingual Mandarin and Cantonese Required