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About this job

Description

Medline has an immediate opening for a Pricing Specialist based out of our headquarters, currently located in Northfield, IL. We are seeking a dynamic, hard-working professional with a desire to work for a large, fast-paced, private organization and a solid background in analysis and customer service.

As a Pricing Specialist you will: manage and coordinate contracted and non-contracted pricing for Medline customers regarding branded products; communicate with various parties on all aspects concerning the pricing situations; manage price change expectations related to contracts and non-contracted pricing; cultivate the day to day relationship with the customer; act as a liaison between vendors and sales reps (DSMs, PVAs, etc) to communicate and correct pricing mis-alignments, and ensure customer satisfaction.

The challenging responsibilities of this role include:
  • Manage the customer distributed contracts in conjunction with the vendor contract team and vendor community.
  • Resolve price misalignments as seen by the customer; Communicate contract and non-contracted pricing with Medline sales reps, customers and vendors.
  • Respond to in-service calls regarding the distributed pricing reports and processes.
  • Respond to non-contracted pricing for prime vendor accounts.
  • Establish a core rapport with the customer to develop a long standing relationship and alliance.
  • Establish and maintain relationships with Medline sales reps, designated service managers, and vendors.
  • Provide project support as needed for customer pricing issues.
Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!

Qualification

Education:
  • High school diploma or equivalent.
Relevant Work Experience
  • Experience providing customer service to internal and/or external customers including meeting quality standards for services.

Additional
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
PREFERRED QUALIFICATIONS:




Education
  • Bachelor’s Degree.
Relevant Work Experience
  • Customer service experience in a high call volume environment.
  • SAP, Vistex and/or AS400 experience.