|Job Title||Lube Technician Level 1 Employee|
|Job Type||Full-time, Part-time|
|Wages||$8.00 - $11.00 per hour|
7697 East Iliff Ave
Denver, CO 80231
Lube Technician Level 1 Employee
Core Job Skills: Safety/HSSE
During your employment with the Company you will be exposed to some conditions that you could be injured while working in them. This is why we require you to wear certain Personal Protective Equipment (PPE) while you are working in our service center. Required PPE included but not limited to; non-slip black shoes, non-tinted safety glasses, nitro gloves, Kevlar burn sleeve, and bump cap. The position you work in will determine what type of PPE you will be required to wear.
You will be working with oils, cleaners, and many other types’ of fluids during the course of your day-to-day work with the Company. You are required to know where to find information about those fluids, such as what to do if any one of the fluids you work with get in your eyes. You will find all of this information in the Material Safety Data Sheet (MSDS) book. Every product should have a MSDS, if you find that a product does not have a sheet contact your manager and inform him/her of the issue.
You will find that there are some situations that you must ensure the safety of you, customers and others in the service center. Such as cleaning up any spills, removing trip hazards and ensuring you do not put yourself in harm’s way, like jumping over the bay opening. While walking with a customer through the bays be sure to point out any hazards that may exist, including the open pit. Practicing good housekeeping will help keep any hazards at bay.
Core Job Skills: JTSS Execution
J-Team Services Standards (JTSS) are our procedures to service a customer’s car in a timely manner. You are required to know every position in a 5 person team with in the first 90 days of employment with the Company. You will learn JTSS from two places, Computer Based Training (CBT), and On the Job Training (OJT).
The CBT will consist of multiple course modules including; Orientation and Safety, and JTSS-Upper Bay Technician. At the end of each module you will take a Certification Test. When you pass your Certification Test it is now time to get your On the Job training. The manager or floor manager will conduct the OJT with you. When you pass your OJT the manager or floor manager will sign off on your proficiency examination. You must be proficient in all positions within the first 90 days of your employment. It is you’re responsibly to complete all CBT modules. If you are not able to complete all CBT and be proficient in all positions of the 5 person team you will be put on an action plan to get you on track.
Customer Experience: Greet/Customer Relations During the course of the day you may be tasked in a position that is required to greet our customers. It is policy to greet every customer within 10 seconds of them arriving to our location. When greeting the customer you must welcome the customer with the scripted greeting “Welcome to Jiffy Lube. Are you here for our Signature Service Oil Change?”
If you are not the one greeting the customer it is policy to acknowledge customers within a 5 foot area around you with a hello or salutation. Presenting a positive attitude and being polite and respectful will ensure that our customer experience does not suffer.
- Valid Driver’s License
- Minimum Age
- 17+ years old