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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Milwaukee, WI
Milwaukee, Wisconsin

About this job

PRIMARY OBJECTIVE

To provide stocking support for Frozen Food and/or Dairy Department.

NATURE AND SCOPE

Emphasis in this position is on stocking, load cutting, sorting, ordering and

display building in order to ensure maximum department sales and product availability. Primary learning challenge is product location, ordering and acquiring necessary production speed in cutting, sorting, and stocking. This position requires ongoing judgment/decision making, social skills/verbal interaction, reading, moderate to heavy lifting, operation of pallet jack and box cutter and exposure to cold temperatures. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Frozen Food and/or Dairy Lead or person in charge.

ESSENTIAL POSITION FUNCTIONS

* Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions.

* Throughout the store, greets customers in a genuine and friendly manner. Learns customer names and uses them respectfully in greetings.

* Assists customers throughout the store by:

* Escorting them to products they are looking for

* Loading or unloading heavy items and assisting with products that are out of reach

* Offering product and/or recipe suggestions and recommendations

* Responding to customers' questions and requests in a timely manner

* Treating them as the most important people in the store

* Sincerely thanks customers for their business and choosing our store.

* Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment.

* Receives, sorts and stocks frozen food and/or dairy products

* Unloads product off truck-Monitors and verifies load, signs invoice and locks receiving area-Sorts and stocks product, handles overstock-Ensures proper rotation, facing, product handling, load limits, placement and cutting-Monitors proper temperatures for cases and coolers-Is aware of reasonable productivity expectation

* Performs display preparation and upkeep

* Prepares location according to instruction and cuts, stocks and faces display product

* Performs ongoing clean up of sales floor and backroom

* Performs general aisle clean up immediately, compacts cardboard, stacks pallets, cleans up spills-Utilizes protective devices (jacket, thermal gloves, hat)

* Assists cashiers with product replacement and price checks, assists customers with information and product location, and responds to department phone calls

* Follows all store and department policies andprocedures

Functional Requirements

Frequent: Physical - lifting 36 to 60 lbs., lifting/carrying 15 to 30 lbs., pushing/pulling 900 to 2200 lbs., kneeling, squatting, turning, reaching, walking, standing, stooping/bending, equipment operation (hand jack, power jack, box cutter, flatbed, compactor, broom, mop, intercom system)

Mental - judgment/decision making, math, memorization, reading, social/verbal interaction

Environmental - extended period of time in cooler (38 degrees) and freezer (-20 degrees)

Occasional: Physical - crawling, climbing ladders, walking on uneven ground, lifting 60 to 70 lbs.

* Notifies P.O.S. of new product and discrepancies

* Assists in maintaining department signs-Assists with product ordering

* Education and/or Experience

* High school education (or concurrent enrollment in an educational institution) preferred but not required

IMPORTANT DISCLAIMER NOTICE:

Within each essential functional requirement, "Frequent" represents approximately 15% of the work shift or at least ten repetitions per work shift; "Occasional" represents approximately less than 15% of the work shift or fewer than ten repetitions per work shift.

The job duties, elements, responsibilities, skills, functions, experience, educational factors and

the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change.

Position functions may vary by store location. * Primary learning challenge is product location, ordering and acquiring necessary production speed in cutting, sorting, and stocking. * This position requires ongoing judgment/decision making, social skills/verbal interaction, reading, moderate to heavy