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Hours Full-time, Part-time
Location Hot Springs, VA
Hot Springs, Virginia

About this job

Location:

The Homestead

Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description:

Provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.

Responsibilities:

* Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc in a prompt and professional manner. Follow food and beverage preparation and usage instructions to minimize waste.

* Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests' special food and drink requests.

* Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.

* Perform all pre-shift and post-shift duties, side-work, and related paperwork.

* Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.

* Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit and financial transactions.

* Perform other duties as assigned.

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