Multiple Hospitality Positions - PSC at New Hampshire Fisher Cats

Professional Sports Catering with the New Hampshire Fisher Cats are looking for friendly smiling faces to join the Food and Beverage team for the 2017 season. Multiple positions are available to make the baseball stadium your office this summer.

All positions are hourly, amount depending on experience and position. Most positions include tips.

Bartender

Under the general supervision of the Concessions or Catering Manager, bartenders provide positively outrageous guest service to patrons at the suite level bar and Sam Adams Bar during all events at the facility.  They will assist with bar set-up, inventory management, and bar cleanup at the conclusion of the event.  As one of the front-line guest service employees, bartenders must be professional, helpful, and enthusiastic to excel at this job.

Duties and Responsibilities: 

• Operation of the cash register and handling money in a prompt and efficient manner
• Follow policies and procedures set forth by PSC, as well as, local liquor laws
• Take pride as a bartender, greet guests, resolve issues and answer guest questions and use a warm, thankful goodbye

Knowledge and Abilities:

• Excellent guest service skills and communication skills
• Ability to properly prepare beverages by set standard
• Ability to perform assigned tasks promptly and with minimal supervision

Qualifications:

• Must be 21 years of age
• Must have previous experience as a bartender
• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

Cashier

Under the general supervision of the stand manager and cash manager, the cashier is responsible for taking guest orders, including the receipt and disbursement of money or legal tender (credit cards, debit cards, gift cards, team cash, coupons or comp cash) during game day of concession stands, or portables at the facility using cash registers.

Duties and Responsibilities: 

• Operations of the cash register and handling money in a prompt and efficient manner
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a cashier, greeting guests, resolve issues, answer guest questions, and use a warm, thankful goodbye

Knowledge and Abilities:

• Excellent customer service skills
• Ability to operate cash register and perform basic arithmetic
• Ability to perform assigned tasks with minimal supervision

  Qualifications:

• Must have food handlers permit
• Must be 18 years of age
• A friendly and out-going personality

• Flexible work hours to include day, evening, weekend and holiday hours

   

  Concession Stand Cook

  Under the general supervision of the stand manager and concession manager, the concession cook is responsible for preparing food and assisting in the preparation of items during the event. The cook should understand the proper cooking and holding procedures to not sacrifice quality or freshness of product.

  Duties and Responsibilities: 

• Operations of standard kitchen utensil and equipment in the concession stands in a prompt and efficient manner
• Understand and follow guidelines set by the PSC and Health Department by maintaining a clean and sanitary work area
• Take pride as a cook, resolve issues and assist co-workers as needed

Knowledge and Abilities:

• Excellent customer service skills and communication skills
• Ability to operate industrial kitchen equipment
• Ability to perform assigned tasks with minimal supervision

Qualifications:

• Must have food handlers permit
• Must have previous cooking experience
• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

 

Kitchen Prep/Cook

Under the general supervision of the kitchen manager, the cook is responsible for preparing food and assisting in the delivery of food for the entire catering operation without sacrificing quality and presentation of food using large volume cooking equipment.

Duties and Responsibilities: 

• Operation of kitchen utensils and equipment in a prompt and efficient manner
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a cook, greeting other employees and resolve issues quickly

Knowledge and Abilities:

• Excellent guest service skills and communication skills
• Ability to operate industrial kitchen equipment
• Ability to perform assigned tasks promptly and with minimal supervision

Qualifications:

• Must have previous kitchen experience
• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

 

Portable Worker

Under the general supervision of the portable manager and concessions manager, the portable operator is responsible for taking and fulfilling guest orders, including the receipt and disbursement of money or legal tender (credit cards, debit cards, gift cards, team cash, coupons or comp cash) during game day at the facility using cash registers.

Duties and Responsibilities: 

• Operations of the cash register and handling money in a prompt and efficient manner
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a portable operator, greet guests, resolve issues, answer guest questions, and use a warm, thankful goodbye

Knowledge and Abilities:

• Excellent guest service skills
• Ability to operate cash register, portable equipment, and perform basic arithmetic
• Ability to perform assigned tasks with minimal supervision

Qualifications:

• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

Concessions Food Runner

Under the general supervision of the stand manager, the runner is responsible for preparing food and assisting in the delivery of food for a specific order without sacrificing quality and presentation of food.

Duties and Responsibilities: 

• Operation of concession equipment and preparing food in a prompt and efficient manner
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a part of the runner, greet guests, resolve issues, answer guest questions, and use a warm, thankful goodbye

Knowledge and Abilities:

• Excellent guest service skills and communication skills
• Ability to perform assigned tasks promptly and with minimal supervision

Qualifications:

• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

Stand Manager

Under the general supervision of the Concessions Manager, Stand Managers are responsible for managing the food, employees, and proper sanitation of their areas. The manager is responsible for the safety of all guests, employees, and food.

Duties and Responsibilities: 

• Manage the employees in their areas- cashiers, cooks, runners, and portable operators. These may be a combination of hourly and non-profit volunteers
• In order to properly manage their staff, the manager must understand how to do each job under their management
• Responsible for coordinating with the Concessions Supervisor or Manager on specific needs for that game or event- food, stock, equipment, volume levels, etc.
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride in being a manager, you have a great responsibility to develop your staff, manage a location, greet guests, resolve issues and answer guest questions

Knowledge and Abilities:

• Excellent guest service skills
• Excellent writing and clear communication skills.
• Ability to perform assigned tasks with minimal supervision

Qualifications:

• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

 

Suite Server

Under the general supervision of the Catering Manager, suite servers provide positively outrageous guest service to patrons at the suite level during all events at the facility.  They will assist with suite set-up, inventory management, responsible for taking and fulfilling guest orders and cleanup at the conclusion of the event.  As one of the front-line guest service employees, suite operators must be professional, helpful, and enthusiastic to excel at this job.

Duties and Responsibilities: 

• Accurate and quickly service for all guests
• Ensure that the guest’s menu is properly served at the designated time
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a suite level operator, greet guests, resolve issues and answer guest questions and use a warm, thankful goodbye

Knowledge and Abilities:

• Excellent guest service skills and communication skills
• Ability to perform assigned tasks promptly and with minimal supervision

Qualifications:

• Must be 18 years or older
• Must have previous serving experience
• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours

 

Warehouse

Under the general supervision of the warehouse manager and concessions manager, the warehouse staff is responsible for stocking each location based off of predetermined needs list. Also, the staff is responsible for any necessary restocking of product during the events.

Duties and Responsibilities: 

• Accurate and timely stocking of areas
• During the events, anticipate any potential stock needs by communicating with the portable operators and stand managers
• Follow policies and procedures set forth by PSC, as well as, guidelines set by the Health Department
• Take pride as a part of the warehouse staff, greet guests, resolve issues and answer guest questions.

Knowledge and Abilities:

• Excellent guest service skills
• Ability to track inventory and all transfers by utilizing paperwork and/or technology
• Ability to perform assigned tasks with minimal supervision

Qualifications:

• A friendly and out-going personality
• Flexible work hours to include day, evening, weekend and holiday hours