Buck-Junior Account Manager, Voluntary Bnefits

Within Xerox, Buck Consultants brings the full spectrum of human resource, benefits, and healthcare consulting to our advisory, technology, and administration solutions. Here you'll discover an innovative, high-energy environment that inspires top achievement. As a prestigious highly successful leader in providing employee benefit, actuarial, outsourcing and HR management consulting services, we have the strong resources, solid reputation and global reach to enrich your work life and enhance your career.

Job Title: Consultant, Jr. Account Manager -- Health & Productivity (Voluntary Benefits)

Summary: Responsible for the delivery of high quality, professional and accurate consulting services to clients with minimal direction. To have shared block-of-business responsibility for various VBIS clients/programs and serve as project manager for specific functional services or projects.

Duties and Responsibilities

Manage implementation process of new services and voluntary benefits programs with new and existing clients to include:

Scheduling, hosting and documenting periodic calls with clients, vendors and Buck Consultants staff as needed to achieve implementation according to plan.

Development and execution of detailed annual project plan for each assigned client

Resolution of customer service inquiries and escalate as appropriate

Act as back up contact to primary Brokered Services relationship manager

Execute all stewardship strategies necessary to maintain client satisfaction with Buck

Support the maintenance as directed of the VBIS document library

Maintain in-depth knowledge of types of benefits products available in the marketplace, as well as vendor offerings

Accurately perform all necessary research required for VBIS Sales Process on timely basis

Prepare/coordinate any requested reports and letters with no direction other than peer review

Assist with special projects or assignments as instructed by supervisor

Knowledge, Skills and Abilities Required

Bachelor's Degree and/or 5 year experience in account management and project management. Experience in employee benefits desired, but not required

2 to 4 years of total related experience

State Insurance Producer License or ability to obtain within 6 months

Desired but not mandatory: CVBS, CEBS, CLU,

Participation in professional organization(s) specific to business

Excellent verbal and written communication skills

Ability to interact effectively with people, both internally and externally

Strong Microsoft Office skills

Self-starter and good problem solver

Good listening skills

Demonstrates proven ability to perform assigned duties of job

Ability to work on a team

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the accommodation you are seeking, and the job you are interested in.