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in Castle Rock, CO

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Hours Full-time, Part-time
Location Castle Rock, CO
Castle Rock, Colorado

About this job

Purpose:

Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience.

Key Accountabilities:

* Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.

* Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.

* Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.

* Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

* Minimizes loss by implementing, monitoring and tracking all loss prevention activities.

* Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.

* Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets.

* Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency.

* Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.

* Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.

* Guides and trains team members on basic core and seasonal product knowledge.

* Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.

* Understand customer expectations and coaches team to meet or exceed them at all times.

* Actively supervises and coordinates team to ensure all customers receive the highest level of service.

* Actively collaborates and shares best practices to drive store team performance.

* Supports the recruitment, onboarding, training and development of the store team.

* Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.

Knowledge, Capabilities and Experience:

* Must possess and consistently exhibit the competencies relative to the position.

* Skilled in operating personal computers, POS systems, and various software packages including MS office.

* Ability to learn and adapt quickly in a fast paced environment.

* Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

* Ability to operate independently and with discretion, and work effectively under pressure.

* Demonstrates an inspirational attitude that contributes to a positive team environment.

* Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

* Well developed ability to speak, read, comprehend, and write English

* Ability to maintain reliable and consistent attendance and punctuality.

* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

* Must be 18 years or older.

Qualifications:

* High school diploma or general education degree (GED)

* Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment.

* Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience.

At Reebok, our employees embrace this mission and are encouraged to reach for their fitness goals -- as well as their career and personal goals. It's part of the fabric of who we are and what we stand for.

TEAM LEADER

PURPOSE

As a Reebok Team Leader, you are responsible for assisting the

leadership team with driving sales results. As a member of

management, your primary focus is to be a presence on the sales floor and ensure customers are receiving a high level of customer service. Team Leaders also play a crucial role in creating and

maintaining a team environment within the store.

Key Accountabilities

You drive sales by identifying areas of improvement and making

suggestions to drive best possible return on key performance

indicators.

You are a service expert by seamlessly integrating sales techniques into service approach to drive sales.

You use advanced Category knowledge to sell by supporting team during the sales process when customers require deeper product knowledge.

You perform store operations by being detail-oriented in receiving, displaying, merchandising and replenishing product, as well as in maintaining a clean and organized store environment.

You foster teamwork by understanding when other team members need help and willingly offering support and feedback to improve their performance.

Knowledge Skills and Abilities

* Proven ability to drive sales and maximize store profitability

* Ability to train basic core and seasonal product knowledge to all team members

* Motivates and inspires team to maximize their performance

* Understands customer expectations and coaches team to exceed those expectations at all time

* Dynamically communicates a desire to learn and is open to

receiving feedback to drive personal development

QUALIFICATIONS

* Must be a minimum of 18 years of age

* 12 months working in a fitness/fashion customer focused

retail environment with advanced selling experience in a first supervisor role

* Completion of high school diploma or general education

degree (GED)

* Effective verbal and written communication skills

* Physical requirements include ability to lift and/or move up to 75 pounds, as well as stand for extended periods of time

At Reebok, we're not defined by a sport or a season, but by a way of life. From early morning runs to lunchtime workouts to biking and hiking, fitness is what wakes us up in the morning, what we think about all day and what drives us toward tomorrow.

So is Reebok a fit for you? Apply for this role to find out.

Submission Details:

At Reebok, our employees are encouraged to reach their career, fitness and personal goals. In an effort to gain a better understanding of who you are and how we can help you succeed, we require that you complete a pre-hire assessment as part of our application process. The assessment takes roughly 30 minutes to complete and you are able to start and finish at your convenience. Please note the assessment must be complete before we can consider your application.