The job below is no longer available.
You might also like
in Tampa, FL
$15.50 - $19.40Verified per hour Ace Hardware • 6d agoGood pay Urgently hiring 17.2 mi Use left and right arrow keys to navigate- $18
Verified per hour SPECTRUM • 6h agoJust posted Urgently hiring 17.7 mi Use left and right arrow keys to navigate - $19
est. per hour SPECTRUM • 6h agoJust posted Urgently hiring 13.2 mi Use left and right arrow keys to navigate 
$15.50 - $19.40Verified per hour Ace Hardware • 2d agoGood pay Urgently hiring 17.2 mi Use left and right arrow keys to navigate- $35
est. per hour Cognizant Technology Solutions • 1h agoUrgently hiring Use left and right arrow keys to navigate
Logistics Center of Excellence Coordinator - Tampa, FL
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Tampa, FL Tampa, Florida |
About this job
Description: Qualification:
Apria Healthcare is one of nation’s leading providers of home healthcare products and services including respiratory therapy, sleep apnea therapy, non-invasive ventilation therapy, enteral nutrition therapy, negative pressure wound therapy and home medical equipment. Headquartered in Lake Forest, California, Apria owns and operates branch locations across the nation and serves more than 1.8 million patients each year. With over $1 Billion in annual revenues, Apria is one of the largest home healthcare companies in the United States. Apria was the first company of its type to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. For more information, visit .
- Respond to ETA calls from patients and referral sources.
- Ensures customer satisfaction is obtained by answering questions, resolving issues and using proper phone etiquette.
- Maintains communication with the LCE routers and dispatchers regarding equipment orders and patient concerns.
- Troubleshoots equipment problems and resolves service related issues.
- Ensures all communications between internal and external customers are documented in a concise and timely manner.
- Effectively communicates with patient and referral sources to ensure complete resolution of inquiry.
- Ensures all necessary paperwork and/or data entry is completed accurately to facilitate efficient delivery of the order placed. This would include information about equipment, ensuring supplies and services are consistent with product, and acknowledgement of delivery status.
- Understands all facets of UPS-LT and ACIS systems to assist with patient deliveries.
- Able to update and revise system information in both software applications.
- Complies with and adheres to all regulatory compliance areas, policies and procedures.
- Performs other related duties as directed by supervisor.
- Education or experience equivalent to a high school diploma is required.
- At least two years related experience in customer service is required.
- The ability to handle large call volume or call center experience preferred.
- Knowledge of personal computers and various software programs (Microsoft Windows, Word, Excel and PowerPoint), UPS-LT and ACIS systems and familiarity with an Automatic Call Distribution system (ACD) preferred.
As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet