Product and Operations Analyst Intern - San Francisco, CA - Full-time / Part-time

Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You’ll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do.  It’s the perfect storm. And even better? Join us and you may end up staying for a career in which you can do your life’s best work.(sm)
 
Product Analyst: Our product teams serve a variety of purposes, including: setting program strategies, onboarding new clients, working with the clinical teams to execute and achieve the program benefits as well as many other activities. Together our product team works alongside other functions to serve our members, providers, and clients and are focused on doing so in an effective and efficient manner. Our business is constantly changing and adapting to the needs of the marketplace and it is important that we remain focused on serving those three groups.
 
Operations Analyst: We have two main operations areas within our businesses: Clinical and Network Operations. Across those groups are teams focused on clinical operations, process improvement projects, data analytics, claims, systems and platform effectiveness, and project management. Our business is constantly changing and adapting to the needs of the marketplace and it is important that we remain focused on serving those groups. Our clinical operations team consists of nurses, a clinical support group, as well as individuals focused on reporting, claims issues, process improvement projects and program management. Our network operations team handles the oversight of our network of providers for our products. They handle contracting with facilities, escalated issues regarding claims and manage the relationships with the providers.
 
Interns in the product and operations areas have worked on these specific projects in prior years: product re-design, market and competitor analysis, marketing strategy plans, benefit design and implementation, claims reporting projects and more.
 
**Housing and relocation assistance is not available for this position**
**This full-time intern position will be available starting in June 2017**
**H1-B and green card sponsorship is not available for this position**
 
Internship opportunities available in the following areas, in addition to roles & responsibilities for each:
 
Product Analyst

Project Management - ownership / support of projects in an effort to more effectively manage the product
Working across functions and roles, both within the product team as well as to other areas such as Finance and Operations to accomplish goals of the programs. Communication of program changes is a critical task.
Process improvement projects: handling projects for claims, clients and other product needs
Conducting product projects relating to: strategy, client analysis, market and competitor analysis
Handling relationships with external partners such as providers and clients in regards to new membership, program changes, client issues, and operational decisions
Product strategizing: working on solutions and recommendations for short and long term product strategy
Operations Analyst

Project Management - ownership/support of projects in an effort to more effectively manage the business
Working across functions and roles, both within the operations team as well as to other areas such as Finance and Product to accomplish goals of the operations
Process improvement projects: handling projects for both the clinical groups or our network team
Conducting analysis/reporting for operations projects relating to: efficiencies, project selection, individual staff metrics, program level metrics, contract scorecards and research into issues.
Process documentation and mapping
Applying technology solutions to solve operational problems

Required Qualifications:

Currently pursuing a Bachelor’s degree in Supply Chain, Operations, Management, Marketing Finance, or related business field from an accredited college/university
Must be actively enrolled in an accredited college/university during the duration of the internship Internships are not intended for graduating seniors. Junior class year preferred
Minimum 3.00 cumulative GPA
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered.  H1-B and green card sponsorship is not available for this position
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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