Small Business Account Consultant - Phoenix, AZ

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)   
 
Primary Responsibilities:

Supports sales efforts targeted at potential new and renewal accounts; determine appropriate product to position to brokers / customers on behalf of Account Executive
Research, analyze and identify root causes of complex service issues for brokers and customers
Lead, direct and conduct enrollment/benefit meetings and health fairs for assigned business
Educate and consult with brokers and employers on enrollment, benefits and electronic service processes
Influence, educate and train employer groups about UHC's online electronic services, tools, and technologies
Proficiently plan, coordinate and assist in client and member meetings, group wellness trainings, broker and employer trainings and health fairs
Present a professional, client-focused image in representing UnitedHealthcare to clients, brokers and members, generating a positive market image and supporting business growth
Multi-department back-up in Tucson and Phoenix; assisting the Tucson Account Executive, Sales Operation Specialist and Account Advisors, as well as Phoenix Account Consultants
Actively engage with a large block of clients to ensure their benefits are running properly and support with benefit, billing, claims and wellness questions

Required Qualifications:


High School Diploma or Higher

2+ years previous experience within a customer service environment

6+ months previous experience with leading presentations

Proficient in Microsoft Word, Excel, Outlook

Current and active AZ Health and Life Insurance license or ability to obtain within 2 months of hire date 
Preferred Qualifications:


Bilingual (Spanish / English)

Previous experience as an account manager
Careers at UnitedHealthcare Employer& Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 
 
Job Keywords:  Small Business Account Consultant, Account Consultant, Account Manager, Bilingual, Tucson, AZ, Arizona