Senior Business Analyst - Vendor Management - Tampa, FL - Full-time / Part-time

The Senior Data Analyst-Vendor Management is responsible for creating a seamless relationship between vendor-provided services and market operations.  This role is accountable for analyzing vendor services, and performance data to optimize operations and support operational and business objectives resulting in consistent, efficient and exceptional Customer Service. 
  
Primary Responsibilities:


Researches, retrieves, designs and delivers organized analytics and reporting of Vendor services

Analyzes benchmarking data, reports, processes, and measurements

Provides vendor oversight

Develops and documents complex business analysis and reporting requirements

Evaluates and prioritizes data changes and enhancements
Monitor on a monthly basis all core operational metrics and works with vendor to remediate issues if metrics are missed

Makes decisions of considerable impact and consequences involving technology, systems and vendor expense trends

Interprets data, facts and/or trends independently and makes business recommendations to management

Coordinates a variety of projects/requests simultaneously and ensures timely completion in accordance with business initiatives

Develops innovative approaches to achieve deliverables

Serves as the subject matter expert on vendor trends and behaviors as well as operational resource needs and performance

Serve as a leader/mentor to the front line staff members to understand vendor performance data and how to apply it in corresponding markets

Performs all other related duties as assigned

Required Qualifications:

Bachelor’s Degree

5+ years of progressive business experience in transactional and or call center data analysis

5+  years of experience utilizing data to develop resource plans/modeling

3+ years of supervisory experience
Advanced experience with Microsoft Excel, Access

Intermediate level knowledge of SQL 
Preferred Qualifications:


Ability to interact effectively with different business departments, team members, and external clients at all levels

Ability to present data and recommendations to leadership in a simple and effective manner
Ability to deal with ambiguity and drive results
Desire to make an impact, manage multiple tasks, and shift priorities quickly
Solid interpersonal skills and the ability to influence others
Strong communication skills, written and verbal
Leadership skills and results oriented

Excellent critical thinking and problem solving skills
 
If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.
 
 
Careers with WellMed. Our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. We’re impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We’ve joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Senior Business Analyst, business analysis, call center data analysis, vendor management, reporting, analytics, Tampa, FL, Florida