MSLA - Operations Manager, Diagnostic Testing - Cypress, CA

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work. (sm) 
 

The Operations Manager, Diagnostic Testing will plan, administer, monitor and evaluate the scheduling and delivery of diagnostic testing to Veteran disability cases. The position will collaborate with the medical professional.
           
Primary Responsibilities:

Directs, supervises and evaluates work activities for the diagnostic testing department
Oversees tracking and completion of all diagnostic testing requests
Ensures a 24 hour turnaround time for diagnostic testing requests and follow-up on delayed reports with the diagnostic facilities
Collaborates with the Medical Director and medical team on all medical related matters
Implements and ensures strict adherence to the Privacy Act
Corresponds with team members of other MSLA - VA departments regarding requests for diagnostic testing
Ensures department meets or exceeds productivity goals
Prepares and analyzes weekly reports
Evaluates employees' performance and conformance to regulations and recommends appropriate personnel action by identifying causes and issues to resolve
Train or instruct employees in job duties or company policies or arrange for training to be provided with the Training Supervisor
Interpret and communicate policies and procedures and to staff
All other duties assigned by Management

Required Qualifications:

Bachelor’s Degree level of education or higher
2+ years of supervisory experience
Previous experience in a healthcare setting (insurance company, hospital, etc.) 
Preferred Qualifications:

Experience in diagnostics 
Knowledge of medical terminology
Medical Billing & Coding experience
Knowledge of process improvement techniques
Able to work independently and in conjunction with team members at all levels of the organization
Excellent verbal and written communication skills with ability to understand complex instructions
Detail - oriented, organized, and adaptable
Self - motivated with consistent follow through
Careers with MSLA. Our focus is simple. We’re innovators at providing technology - driven, comprehensive, independent medical evaluations to government and private entities.  In addition to our core clinics located throughout California, Nevada and Hawaii, we manage an extensive nationwide network of fully credentialed physicians in all major specialties. We’ve joined Optum, part of the UnitedHealth Group family of businesses. And when you join our team, you’ll impact the lives of others by verifying the validity of claims, providing quality examinations and meeting the timelines that make a difference for our customers.  Here, you’ll join a team that makes you want to do better every day, resulting in your life's best work.(sm)

  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Keywords: diagnostic, medical, healthcare, billing, coding, process improvement, providers, multispecialty, multi-specialty, radiology, EKG, clinic, VA, veterans, Cypress, Orange, CA, California