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About this job

Position Overview: 
You may know us as a company with great food...and for being recognized by Fortune Magazine as one of the "100 Best Companies to Work For®" (three years in a row!). What you may not know is our Talent Selection Team is reinventing what it means to be "resourcefully driven".  
 
As the Staffing Specialist you will play an integral part in driving the high volume staffing of a wide range of hourly positions within our restaurants. (Prep Cook, Line Cook, Dishwasher, Server, etc.) 
 
Reporting to the Manager, Corporate Talent Selection, located in Calabasas Hills, CA, you will work with a team of four, driving the hourly staffing for a 2 billion dollar company with over 200 full service restaurants and more than 35,000 staff members. 
 
 
Here's more of what you'll get to do:  
  • Review and screen a high volume of hourly applications in the Applicant Tracking System  
  • Phone screen a high volume of hourly candidates. (up to 25 a day) 
  • Email candidates in Testing and follow up with a Text/Phone call to remind them to complete Assessment. 
  • Schedule applicant in person interviews with GM/Manager in Restaurant. 
  • Determine and monitor staffing needs by reviewing weekly snapshot reports and communicating with restaurant management. 
  • Communicate with restaurant management to monitor hires and collect interview feedback. 
  • Review weekly "needs" with third party advertising agency to determine job posting strategy. 
  • Monitor and respond to job posting inbound requests for information from interested candidates that have viewed Craigslist, Indeed and social media ads. 
  • Market Research to include: local competitors, wages by position and current hospitality sourcing strategies. 
  • Use sourcing tools and techniques to identify hourly candidates such as resume boards, online social media (Facebook/Instagram), traditional networking and referrals. 
  • Drive applicant flow by coordinating "Hourly" Referral Contests. This includes; contest rules & special bonus pay outs, customized/branded job postings & internal referral posters, communicating contest to staff members and confirming certification dates and administering referral pay outs.  
  • Develop strong relationships with local Outreach Programs, Colleges, Culinary Schools and Work Source Centers. (These sources require on-going communication and partnership) 
  • Attend Job Fairs in local area along with Restaurant Manager when needed 
  • Data collection and reporting for review by Talent Selection Leadership team 
 
You'll thrive in this position if you are: 
  • Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables. You are never satisfied with your latest accomplishment and are always focused on hitting your next goal. 
  • Adaptable: you're at ease in a fast-paced environment and you're able to change direction rapidly when priorities shift and personalities change. 
  • Service minded: you're a people person who effortlessly provides exceptional support whether it is over the phone or in person.  
  • Thick skinned: you naturally let things roll right off your back and are relaxed and easy-going in the face of adversity.

  

Qualifications
  • A minimum of one year of recent high volume recruiting experience with the primary focus on hourly employees.  
  • Prior restaurant or retail hourly recruiting is highly desirable. 
  • Bilingual in Spanish is preferred. 
  • Proven ability to source and network using current techniques and tools. 
  • Demonstrated ability to manage the candidate and hiring manager relationship.  
  • Effective verbal and written communicator at all levels in the organization. 
  • Demonstrated proficiency with web-based applicant tracking systems and resume boards. (Monster, CareerBuilder & Indeed) 
  • Proficient with Microsoft Office programs. (Excel, Word, and PowerPoint) 
  • 10% travel required. 
  • BA degree is required.

 

Benefits: 

This position offers industry-leading benefits including; medical, dental, vision, 401K with match, tuition reimbursement and a sabbatical after five years of employment for qualifying staff members.

  

About Us: 

Recognized as one of the FORTUNE "100 Best Companies to Work For" in 2016, for the third consecutive year,The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico. Internationally, eleven The Cheesecake Factory® restaurants operate under licensing agreements. Continuing on our path to becoming a Global Iconic Brand, we employ more than 35,000 staff members, 320 of whom work at the corporate support center in Calabasas Hills, CA.  #SoCheesecake  #GreatPlaceToWork2016 

 

 

The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations; we do not provide work visa sponsorship.