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Server
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Regency Ale House Jacksonville, Florida |
About this job
A Server is responsible for representing Miller’s Ale House Restaurant by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. S/he will work directly with other team members to ensure that the guests’ visit exceeds their expectations.
Requirements
ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES
•Arrives to work on time as scheduled in full uniform
•Greet guests in a warm and friendly manner while also acknowledging all guests that come within five feet
•Follows the steps of service as defined in the training materials
•Provides highest level of service by adhering to all Miller’s Ale House service standards
•Fulfills all job responsibilities in order to contribute to a “one great shift” operation
•Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
•Work directly with other FOH team members to ensure all of the guest’s needs are fulfilled in a timely manner
•Ensure menu knowledge to address guests questions; including food allergy issues
•Proper food handling and sanitation of work areas; to include ensuring cleanliness of restrooms upon departure
•Interact with guests to create “Ale House Raving Fans”
•Maintain neat and organized server stations and FOH work areas; to include sweeping and mopping as needed
•Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over; ensures cleanliness upon departure from restrooms
•Notifies management immediately of any potential issue with guests, team members, and/or long ticket times
Required Skills & Education
•Desire to provide exceptional service throughout the entire shift
•Strong communication skills and the ability to work alone as well as with a team
•Ability to multitask and work in a fast paced environment
•Ability to work with numbers and handle cash
•Team Members must be 18 years of age at the time of hire
Physical Demands
The Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
•Remain standing for extended periods of time
•Bending, squatting, and lifting, up to 30 lbs., for short distances
•Frequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations
Requirements
ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES
•Arrives to work on time as scheduled in full uniform
•Greet guests in a warm and friendly manner while also acknowledging all guests that come within five feet
•Follows the steps of service as defined in the training materials
•Provides highest level of service by adhering to all Miller’s Ale House service standards
•Fulfills all job responsibilities in order to contribute to a “one great shift” operation
•Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
•Work directly with other FOH team members to ensure all of the guest’s needs are fulfilled in a timely manner
•Ensure menu knowledge to address guests questions; including food allergy issues
•Proper food handling and sanitation of work areas; to include ensuring cleanliness of restrooms upon departure
•Interact with guests to create “Ale House Raving Fans”
•Maintain neat and organized server stations and FOH work areas; to include sweeping and mopping as needed
•Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over; ensures cleanliness upon departure from restrooms
•Notifies management immediately of any potential issue with guests, team members, and/or long ticket times
Required Skills & Education
•Desire to provide exceptional service throughout the entire shift
•Strong communication skills and the ability to work alone as well as with a team
•Ability to multitask and work in a fast paced environment
•Ability to work with numbers and handle cash
•Team Members must be 18 years of age at the time of hire
Physical Demands
The Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
•Remain standing for extended periods of time
•Bending, squatting, and lifting, up to 30 lbs., for short distances
•Frequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations