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in Rome, GA

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Hours Full-time, Part-time
Location Rome, GA
Rome, Georgia

About this job

SYKES is looking for full-time Customer Service Professionals in Rome, GA. Our team members take pride in helping people one caring interaction at a time. Every time a SYKES customer care professional takes a call they have a chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working in a fun environment with team mates who become friends.

Our clients are leaders in technology, finance, communications, health care, travel and retail. Serving clients in diverse fields, our customer care professionals learn about, and then solve problems, in some of the most exciting and growing industries in today's economy.

With supportive, caring leadership, our team members enjoy ongoing career development. More than 90% of our open positions are filled by promotions from within. Many people at SYKES say they came for a job, but have stayed for a career. “I feel I have finally found a real path, a job that is not only an amazing opportunity, but I place where I can grow and call home. I've found a career,” said Toni M.

You Should:
  • Possess phone and computer skills
  • Empathize and like being friendly with people you've never met
  • Enjoy problem solving
  • Have a great team spirit and willingness to work (and have fun with) a diverse group of people
Nice to have (but not required):
  • Customer service background or experience
  • Understanding of a call center environment
  • Experience with financial services, healthcare, technology companies, or similar
SYKES offers you:
  • Health benefits
  • Performance incentives
  • Paid training
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more!
SYKES is a leader in the customer contact industry with a passion for quality, a knack for teamwork and the vision for leading the transformation of customer care in the digital, call center and self-service sector. For 30 years SYKES has delivered excellent service to Fortune 500 companies worldwide, with 50,000 employees located across the globe, we invite you to come be a part of something great. To get to know us a little better, click here.

You probably have friends or family who might also be interested, so please feel free to send them the link to this job opportunity!

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