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Collections Adjustment Clerk
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oklahoma City, OK Oklahoma City, Oklahoma |
About this job
General Responsibilities:
Resolve incoming phone inquiries from customers for team (including billing inquiries, disputes, etc.).
Requires direct customer contact, both written and verbally regarding collections and billing inquiries.
Make adjustments once decision is made to adjust by Supervisor / Team Lead
Maintain the daily billing process for the receivable by researching various daily reports.
Obtain necessary credit card authorization
Serve as back-up to other adjustment clerks functions in his/her absence.
Other duties as assigned by supervisor and/or manager
Mandatory Requirements:
* Alphanumeric data entry (6,000 ksph -- test required)
* Excellent verbal and written communication skills (written exercise given)
* PC experience
* Ability to handle multiple tasks and have good organizational skills
* Ability to work overtime as required
* Must have worked in current position the required minimum length of time
* No job performance or attendance warnings in last six months
* Criminal Background Check required due to access of Personable Identifable Data (PID)
Preferred Requirements :
EEO/AA: Females/Minorities/Disabled/Vets
Options:
Resolve incoming phone inquiries from customers for team (including billing inquiries, disputes, etc.).
Requires direct customer contact, both written and verbally regarding collections and billing inquiries.
Make adjustments once decision is made to adjust by Supervisor / Team Lead
Maintain the daily billing process for the receivable by researching various daily reports.
Obtain necessary credit card authorization
Serve as back-up to other adjustment clerks functions in his/her absence.
Other duties as assigned by supervisor and/or manager
Mandatory Requirements:
* Alphanumeric data entry (6,000 ksph -- test required)
* Excellent verbal and written communication skills (written exercise given)
* PC experience
* Ability to handle multiple tasks and have good organizational skills
* Ability to work overtime as required
* Must have worked in current position the required minimum length of time
* No job performance or attendance warnings in last six months
* Criminal Background Check required due to access of Personable Identifable Data (PID)
Preferred Requirements :
EEO/AA: Females/Minorities/Disabled/Vets
Options: