Security Dispatcher - Downtown Los Angeles - Full-time / Part-time

Public Safety Dispatcher - Downtown Los Angeles

This is an exciting Dispatch opportunity for YOU!

Under general supervision, the selected Dispatcher receives and dispatches emergency and non-emergency calls for DCBID / Public Safety Bike Patrol Officers in the heart of Downtown Los Angeles!

• Multi-tasking ability is a MUST!
• Enters data into a computer terminal while questioning callers for information
• Determines nature, validity and disposition of calls.
• Utilizes computer generated messages and priorities to dispatch field units to emergency situations and operates a variety of communications equipment including radios, accessories and telephones.
• Performs call reception and dispatch activities utilizing computer-aided dispatch system.

Additionally, answers or refers inquiries and complaints regarding a wide variety of public safety and related matters, accesses, retrieves, and transmits vehicular or incident information to field units, and relays relevant situational information to non-city enforcement or public safety agencies.

Qualifications/Requirements:

Qualified applicants for the Professional Security Officer position will meet the minimum requirements, as described below:

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to obtain a valid Guard License as required in the state for which you are applying
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
• Must display exceptional customer service and communication skills
• Remain flexible to ever changing environments; adapt well to different situations
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to maintain satisfactory attendance and punctuality standard;
• Neat and professional appearance
• Ability to provide quality customer service
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Closing:

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.

EOE/Minorities/Females/Vet/Disability
Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

IND123