Administrative Assistant - Full-time / Part-time

Major areas of responsibility (including but not limited to): 

• Answer telephone, schedule and reschedule clients in the Counseling Center and by phone contact.
• Confirm all scheduled appointments with clients.
• Check in clients as they arrive in the Electronic Practice Management (EPM) System and update client information in the EPM System.
• Print doctor schedules daily.
• Provide appropriate paperwork for intakes. Stock all form bins and maintain packet files for new clients.
• Maintain AHCCCS for all daily appointments. Contact insurance agencies to determine eligibility and coordinate administrative processes.

Perform clerical and administrative duties for program staff including filing, typing, composing, drafting, preparing correspondence/memorandums and compiling a variety of reports.

Required Documentation:
Driver License, CPR, CPI/Therapeutic Options & First Aid cards, Fingerprint Clearance Card, Health/TB info.

Requirements/Qualifications/Skills:  

High School Diploma or GED required; One (1) year of clerical/administrative experience required; Experience in behavioral health preferred; Possess a valid driver’s license with a clean 39 month motor vehicle record and a valid Class One Fingerprint Clearance Card.  CPR, CPI/Therapeutic options & First Aid valid within the past year.  Health & TB statement also valid within the past year.  Due to state licensing requirements, must be a minimum 21 years of age.

Must be able to work independently and as part of a team. Must possess knowledge and understanding of standard office equipment, be proficient with personal computers and applicable software programs.  Effectively communicate (verbal and written).