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Business Banking Operations Manager II - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Warwick, RI Warwick, Rhode Island |
About this job
Description
The Business Banking Operations team supports BusinessBanking with the delivery of credit solutions to small-to-medium sizedorganizations. The operations functions include processing, closing,documentation and servicing activities.
Responsibilities:
The Business Banking Credit Application Manager will provides support tothe Head of Business Banking Operations byleading a high performing team of operations colleagues, ensuring internal andexternal audit readiness, developing procedures and delivering training,process design, and data analysis. The position supports strategicobjectives to effectively meet goals and ensure timely implementation ofcritical initiatives.
This position will be responsible for leading the credit applicationprocessing team, supporting new business and portfolio management activities, and loan servicing functions. The rolepartners with the sales and credit underwriting teams to insure a streamlinedand efficient process, resulting in an optimal customer experience.
Qualifications
Qualifications:
- Understanding of commercial credit origination and portfolio managementactivities. Experience in loan processing, credit analysis, andcommercial loan documentation. Understanding of traditional commercialcredit product offerings including SBA and real estate secured credit.
- Working knowledge of other Bank products, such as deposits, treasuryservices, and credit cards is a plus.
- Awareness of federal and state laws and regulations pertaining to businesscredit, ranging from small businesses (<$1MM in revenues) to mid marketcustomers.
- Proficient with Excel, Visio, and PowerPoint. Experience with banksystems is preferred.
- Excellent verbal and written communication skills. The ability toeffectively communicate with all levels of the organization.
- Experienced with all aspects of managing colleagues, including demonstratedexperience mentoring, training, & developing colleagues.
- 10 years of relevant businessexperience.
- A minimum of 5 years in Banking and/or FinancialServices.
- Bachelors degree preferred
Key Success Factors
Knowledge of commercial lending, SBA lending, regulations impacting small business lending.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: 8-5
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
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