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Vendor Relations Clerk I
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Windsor, CT Windsor, Connecticut |
About this job
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Reporting to the Vendor Relations Supervisor, this position will be responsible for the day-to-day maintenance of third party relations.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
* Handles incoming calls, emails, inquiries and transactions from various segments within the book of business.
* Possess a strong knowledge of internal process, understands relationships and key linkages between business units.
* Collaborates with internal and external parties to coordinate service related activities and manage client projects.
* Resolves escalated issues quickly and efficiently by engaging the right people and departments within WM Strategic Business Solutions.
* Possess strong time management and follow through skills, has the ability to transition seamlessly between service requests, ensuring all SLAs are met
* Documents each interaction, ensuring service, pricing and other required information are entered into our Acorn system.
* Strives to meet or exceed service and operational goals established for the service, including productivity, quality, accuracy and timeliness goals.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Two schedule types available: 8A -- 5P & 10A-7P both M-F.
A. Education and Experience
Education: High school diploma or G.E.D (accredited)
Experience: 1 year of relevant work experience.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Required
None required.
V. Work Environment
Listed below are key points regarding the physical requirements, and work environment of the job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
* Required to exert physical effort in handling objects less than 30 pounds rarely;
* Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
* Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
* Normal setting for this job is: office setting.
* Travel required: at least 1-5%
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply."
'451121
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Reporting to the Vendor Relations Supervisor, this position will be responsible for the day-to-day maintenance of third party relations.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
* Handles incoming calls, emails, inquiries and transactions from various segments within the book of business.
* Possess a strong knowledge of internal process, understands relationships and key linkages between business units.
* Collaborates with internal and external parties to coordinate service related activities and manage client projects.
* Resolves escalated issues quickly and efficiently by engaging the right people and departments within WM Strategic Business Solutions.
* Possess strong time management and follow through skills, has the ability to transition seamlessly between service requests, ensuring all SLAs are met
* Documents each interaction, ensuring service, pricing and other required information are entered into our Acorn system.
* Strives to meet or exceed service and operational goals established for the service, including productivity, quality, accuracy and timeliness goals.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Two schedule types available: 8A -- 5P & 10A-7P both M-F.
A. Education and Experience
Education: High school diploma or G.E.D (accredited)
Experience: 1 year of relevant work experience.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Required
None required.
V. Work Environment
Listed below are key points regarding the physical requirements, and work environment of the job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
* Required to exert physical effort in handling objects less than 30 pounds rarely;
* Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
* Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
* Normal setting for this job is: office setting.
* Travel required: at least 1-5%
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply."
'451121
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