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Beverage Server - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Reno, NV Reno, Nevada |
About this job
JOB SUMMARY:
Provides fast, friendly, professional beverage service to Showroom guests
KEY JOB FUNCTIONS:
* Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
* Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.
* Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
* Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
* Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
* Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
* Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues
Qualifications:
EDUCATION and/or EXPERIENCE:
* High school diploma preferred
* Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position
QUALIFICATIONS:
* Literate and fluent in English
* Must be 21 years of age
* Excellent customer service/communication skills
* Available to work required schedule which may include nights, weekends, holidays and overtime as needed
* Must meet professional appearance standards as prescribed by company policy.
* Must be able to obtain Care Card from approved Care Training provider
APPEARANCE REQUIREMENT:
Overall Guidelines (applied equally to male/female):
* Appearance: Must maintain Personal Best image portrayed at time of hire.
* Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets.
* No faddish hairstyles or unnatural colors are permitted.
Males:
* Hair must not extend below top of shirt collar. Ponytails are prohibited.
* Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted.
* Eye and facial makeup is not permitted.
* Shoes will be solid black leather or leather type dress style.
Females:
* Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions.
* Stockings are to be of nude or natural color consistent with team member's skin tone. No runs.
* Nail polish can be clear, white, pink or red color only. No exotic nail art or length.
* Shoes will be basic black pumps with 1-inch minimum heel height and closed heel and toe.
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
* Must be able to respond to visual and oral cues
* Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.
* Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;
* Mobility skills to move quickly and easily around noisy high volume establishment
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
As part of Harrah's Reno's employment process, finalist candidates who are extended offers for employment will be required to complete a drug test and background check. Caesars Entertainment Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
GREAT OPPORTUNITIES FOR GROWTH!! Stick with Harrah's and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Harrah's Entertainment helps you get where you want to be. With programs such as tuition reimbursement, 401(k), health & wellness awareness programs, company-wide internal transfer opportunities, you'll have every opportunity to turn your job at Harrah's into something more.
Provides fast, friendly, professional beverage service to Showroom guests
KEY JOB FUNCTIONS:
* Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
* Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.
* Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
* Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
* Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
* Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
* Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues
Qualifications:
EDUCATION and/or EXPERIENCE:
* High school diploma preferred
* Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position
QUALIFICATIONS:
* Literate and fluent in English
* Must be 21 years of age
* Excellent customer service/communication skills
* Available to work required schedule which may include nights, weekends, holidays and overtime as needed
* Must meet professional appearance standards as prescribed by company policy.
* Must be able to obtain Care Card from approved Care Training provider
APPEARANCE REQUIREMENT:
Overall Guidelines (applied equally to male/female):
* Appearance: Must maintain Personal Best image portrayed at time of hire.
* Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets.
* No faddish hairstyles or unnatural colors are permitted.
Males:
* Hair must not extend below top of shirt collar. Ponytails are prohibited.
* Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted.
* Eye and facial makeup is not permitted.
* Shoes will be solid black leather or leather type dress style.
Females:
* Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions.
* Stockings are to be of nude or natural color consistent with team member's skin tone. No runs.
* Nail polish can be clear, white, pink or red color only. No exotic nail art or length.
* Shoes will be basic black pumps with 1-inch minimum heel height and closed heel and toe.
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
* Must be able to respond to visual and oral cues
* Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.
* Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;
* Mobility skills to move quickly and easily around noisy high volume establishment
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
As part of Harrah's Reno's employment process, finalist candidates who are extended offers for employment will be required to complete a drug test and background check. Caesars Entertainment Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
GREAT OPPORTUNITIES FOR GROWTH!! Stick with Harrah's and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Harrah's Entertainment helps you get where you want to be. With programs such as tuition reimbursement, 401(k), health & wellness awareness programs, company-wide internal transfer opportunities, you'll have every opportunity to turn your job at Harrah's into something more.