Anti-Money Laundering Investigator

The purpose of this position is to investigate cases of both potential money laundering/terrorist financing crimes and Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) violations throughout the entire Citizens Bank footprint utilizing an internal AML application, referrals from business lines, and open source intelligence such as negative media, internet research, information from peer banks, and information from law enforcement.

Responsibilities Include

• Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes/AML/BSA violations, or identified as a member of a higher AML risk population.

• Interact with Retail and other business unit managers across Citizens Bank.  Prepare and file Suspicious Activity Reports as required by BSA Regulations.

• Interact with and provide supporting documentation and information to law enforcement representatives, including IRS-CI, Secret Service, Homeland Security, ICE, and the FBI as requested.

• Make closing recommendations on customers based on account activity. 

• Conduct financial forensic investigations on AML cases involving complex patterns of transactions. Case sources include an internal application, referrals from business lines, law enforcement and department intelligence.
• Perform an independent assessment of the risk represented by the customer and/or the activity in which the customer has engaged.
• Determine the best investigative approach for each unique case, ensuring that key questions are addressed and that department policies/regulatory expectations are satisfied.

• Exercise critical thinking and critical decision making skills to efficiently and effectively determine whether or not further investigative and analytical activity is required.

• Exercise autonomous decisioning as regards the status of referred customers/activity (e.g., case/ no case, Suspicious Activity Reports (SAR) / No SAR, customer exit/customer retention).

• Create and organize comprehensive case files that document the decision making process and contain all applicable supporting documentation.           

• Prepare Suspicious Activity Reports, ensuring that the observed activity is clearly and effectively described for a law enforcement audience.

• Exercise independent discretion regarding problem resolution (investigator is expected to identify, evaluate, and resolve problems rather than just report/refer to Management).

• Demonstrate the ability to identify and escalate customers/activity that represents a significant risk to Citizens Bank in terms of regulatory compliance, violation of law, or reputation.