The job below is no longer available.

You might also like

in Mays Landing, NJ

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Mays Landing, NJ
Mays Landing, New Jersey

About this job

Business Unit:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for promoting and selling Comcast products and services to both new and existing customers while engaging with them in a retail store location. Communicate effectively with customers to inform them of the features, benefits, and use of all products and services. Educate and assist them on their purchase decision and offer the best possible technology solution to meet their needs. Explain and illustrate the advantages of their purchase decision and place an order on their behalf while they are inside the retail store. Demonstrate strong customer-focused service, both on and off the sales floor, and transform every customer interaction into a positive customer experience. Provide effective collaboration with other Comcast employees and exhibit strong skills in the areas of relationship-building and sales presentation.

Provide strong understanding and enthusiasm around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Provide superior customer service with all customer interactions. Evaluate customers' potential product needs and make appropriate recommendations. Utilize retention techniques to proactively retain existing customers from canceling service. Meet or exceed sales quotas in an accountability-based culture. Manage store inventory, process equipment transactions, and handle high volumes of cash and other payment activity with a focus of maximizing the customer experience. Work in a fast paced, high-volume environment and, where applicable, cover multiple store locations throughout the operating area; may be asked to travel to other Customer Service Centers to offer additional support. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.

High School Degree or Equivalent.

Generally requires 1-3 years related experience

Comcast is anEOE/Veterans/Disabled/LGBT employerand all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex or any other legally protected category.