Sr Business Process Analyst - Telecommute - Full-time / Part-time

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)Primary Responsibilities:


Be the business subject matter expert, experienced in business analysis and requirements gathering

Lead process design and project implementation teams in process improvement activities

Lead and manage customer readiness activities and project implementation teams in process improvement activities

Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools

Lead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs
This position is responsible for preparing statistical reports and providing analysis on  Overpayment Appeals, Grievances, Complaints, Inquiries, Claim Adjustment requests, Claim Adjustment Request Rejects, Overpayment Inventory Management and Inventory Reconciliations for the Employer & Individual, Community & State, and Medicare & Retirement lines of business.
 
This position works closely with internal clients (Claims, Appeals, Product, Compliance, etc.) to create business requirements and technical specifications for the defined deliverables.
 
This position uses data extracted from multiple sources including production environment and stored data as well as from data warehouses.
Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools.

Required Qualifications:


Bachelor’s degree in Business, Finance, Health Administration or related field or equivalent work experience

2+ year of experience in writing business and/or system requirements and business/finance analysis.

2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.

Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint).
Preferred Qualifications:


2+ years MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio.

Previous experience with SQL.

Previous Healthcare Industry experience.

Previous Team Lead or Project Lead experience.
 
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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