Travel Consultant Agent: Sales and/or Service Calls - Full-time / Part-time

 

SYKES is looking for full-time experienced Travel Consultants that want to work from the comfort of their own home! This position requires strong communication skills, and experience in the travel agency industry with 1-3 years of Sabre GDS experience.

 

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

 

 

 

• High School diploma or equivalent 

• 1-2 years of experience with a travel agency (preferably corporate) or 2-3 years of experience with an airline (preferably corporate)

• Geography skills (countries around the world, latitude, longitude or an aptitude to learn)

• Passion for service, one call resolution and tailoring the solution for the caller

• 1-3 years of Sabre GDS experience

• 1-2 years of experience with international offerings

• High School diploma or equivalent 

• 1-2 years of experience with a travel agency (preferably corporate) or 2-3 years of experience with an airline (preferably corporate)

• To apply for this position, you MUST reside in one of the 40 states listed HERE.

 

 

 

• High level skills in reservations, reissues / exchanges, ticketing and customer service

• Knowledge of international exchange rate calculation and taxes

• Ability to assist in aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, including strong aptitude/understanding for booking exchanges

• Travel agency experience highly desired

• Experience and success in telemarketing/ sales preferred

 

 

• Training is 20 days at $10.50/hour

• $12.50/hour after completion of training

• Medical, Dental, and Vision benefits

• Career advancement opportunities

• 401K contributions

• Tuition Reimbursement

• Discounts on shopping, travel, and entertainment

• Much more

 

Home Office Requirements:
•    Personal Windows-based computer with monitor, speakers and anti-virus software
•    Subscription to high-speed, hard-wired, bi-directional Internet connection
•    2 Headsets: a USB headset for online training and a telephone headset for taking live customer calls.
•    Analog landline that meets one of these requirements:
o    Plain Old Telephone Service (POTS) – traditional landline phone service using a dedicated copper pair to the home.
o    Cable – phone service from a Cable TV service provider
o    Fiber-Optic – phone line provided by a local phone service.
•    For more detailed information, click here

Apply Today!
 

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide.

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