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Hours Full-time
Location Bethesda, MD
Bethesda, Maryland

About this job

Description

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 5700 properties and 30 brands you’ll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.

Qualifications

JOB SUMMARY
As a member of the Financial Applications Business Support organization, the Senior Analyst will play a key role in supporting a financial information systems competency for the organization. He/She will contribute functional, technical and business skills to recommend and develop automated solutions that improve business processes. This position will provide functional support on multiple systems (primarily PeopleSoft applications) to Finance customers, with an emphasis on problem resolution, application configuration, query creation and maintenance, process improvement, and measurement/reporting of service levels. This position will also develop and maintain job aids and documentation for supported financial applications. He/She will work to ensure the integrity of MI’s financial data; generally working under limited supervision, but within established guidelines.

SCOPE/EXPECTED CONTRIBUTIONS
Scope
Additional Position
Scope Measures:
-Number of Direct Reports - none
-Administrative Budget responsibilities - none

Expected Contributions
Act as subject matter expert for all accounting and finance departments.

Assist the Financial Applications Business Support leadership team to establish and maintain the integrity of a global financial information infrastructure that will better meet the financial budgeting, forecasting and planning needs of the global finance function today and create flexibility to accommodate evolving future business needs.

Provide business systems support.
-Maintaining and enhancing system configuration and planning models (changes based on business events) for the Models, Basic Reports, Trees, etc.
-Monitoring and managing batch processing jobs required for budgeting/forecasting/business plan development (data loads, data validation, data aggregation and manipulation, reporting). Defining outage support procedures.
-Maintaining Security levels (permissions), Responding to Audit testing.
-Managing Budgeting/Forecasting/Planning system process calendar. Developing and publishing instructions.
-Coordinating the uploading and processing of budget/forecasting data from various sources (properties).
-Monitoring the flow of the uploading of spreadsheets and approved budgets.

-Validating the Updating of Actuals into the system. -Conducting Staging/Restaging.
-Documenting detailed business requirements for systems and spreadsheet tools for enhancements.
-Performing user testing (on behalf of or as adjunct to the business user testing).
-Compiling and analyzing system performance results.
-Defining and managing the reporting request process.
-Implementing process improvements.
-Providing Tier 2 and 3 Help Desk support - answering user questions, resolving issues escalated from Tier-1 help desk. Working with IR to resolve issues that go to Tier 3. Providing Knowledge transfer with level 1 help desk and IR application support.
-Developing and sending out ongoing communications to users regarding process and system operation.
-Developing and Maintaining job aides and other Systems Documentation.
-Ensuring that training materials are accurate and adequate - coordinate with MyLearning for training material changes and training delivery.
-Analyzing Help Desk volumes.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.