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Customer Service Supv - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 3240 Palisades Center Drive West Nyack, New York |
About this job
Shift: Flexible
Status:
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Customer Service Supervisor! Are you a proven leader who understands the value of building strong teams and partnerships to drive results? Can you coach a diverse team of associates on how to deliver exceptional customer service, while providing regular feedback in the moment to consistently shape behaviors? Can you create a positive environment for customers and associates that emphasizes respect and professionalism? If so, this may be the right role for you!
GENERAL PURPOSE OF POSITION:
The Customer Service Supervisor (CSS) is responsible for ensuring the highest level of customer service throughout the store. As a leader on the customer service team, the CSS will assist in the supervision of cashiers and customer
service associates. This individual will focus on improving
tHE overall customer experience through interaction with customers on the selling floor.
FOCUS OF POSITION:
? Positively demonstrate the company?s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to
successfully complete all tasks
? Deliver excellent customer service and demonstrate a higH degree of professionalism
RESPONSIBILITIES:
? Drive the delivery of exceptional customer service by insisting on friendliness and creating a ?heads up? mentality on the part of all store associates.
? Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer serv
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity and makes all hiring decisions in accordance with all applicable federal, state, and local laws.