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Customer Service Specialist II
| Hours | Full-time |
|---|---|
| Location | Second St, Bldg 209, M C B H Kaneohe Bay, HI MCBH K Bay, Hawaii |
About this job
Responsibilities:
Customer Service Specialist II-Kaneohe Bay, HI
The Customer Service Specialist II (CSS) supports the marine base store's customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the company's policies and guidelines. Ensures that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.
Qualifications:
High school diploma or equivalent education with no specific training or experience necessary.
Other Information:
Must possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs. Must be computer literate.
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