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in Breckenridge, MN

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Hours Full-time, Part-time
Location Breckenridge, MN
Breckenridge, Minnesota

About this job

Job Summary:

Under general supervision, the Office Assistant performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.

Essential Duties:

* Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.

* Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.

* Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.

* Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.

* Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.

* Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.

* Coordinate scheduling with that of the practitioners' schedules to ensure proper coverage of patient appointments and out-of-office calls.

* Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.

* Manage the flow of interdepartmental, outgoing, and incoming mail.

* Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.

* Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

* Perform other duties as assigned.

Education

High school diploma or equivalent

0-1 year experience in a medical clinic preferred.